Responsibilities

• The successful candidate will be responsible for coordinating merchandising and menu compliance activities, creating accurate labelling, digital menu and marketing content, maintaining brand standards, and supporting promotional campaigns that drive customer engagement, sales, and awareness across multiple channels.
• Merchandising:
• Support the planning and execution of merchandising initiatives across retail outlets and catering locations.
• Ensure promotional materials, point-of-sale displays, signage, and product presentations are maintained to a high standard.
• Coordinate seasonal campaigns, product launches, and themed events and ensuring they translate to the shop floor and counters
• Monitor stock presentation, planograms and visual merchandising compliance across locations.
• Assist with analysing sales performance and customer purchasing trends to identify merchandising opportunities.
• Liaise with suppliers to obtain promotional assets and product information.
• Maintain accurate records of merchandising plans, promotional calendars, and campaign activity.
• Digital Marketing

Requirements

• Level 3 Food Hygiene qualification
• A current, sound knowledge and awareness of the key issues affecting the high street and retail industry in its entirety, including those pertinent and particular to this role and its organisational environment
• A working knowledge of operational compliance for Health & Safety Regulations related to retail and catering business operations, including an up-to-date knowledge of the latest requirements
• Sound written communication skills commensurate with the requirements the post
• IT literate with a good understanding of industry –relevant software systems and processes
• Excellent verbal communication skills
• Evidence of readily accepting individual accountability and effective use of initiative
• Ability to manage and prioritise own workload in meeting requirements/deadlines on a similar scope and scope
• Essential
• Previous experience in merchandising, marketing, retail administration, or a similar role.

Preferred

• Desirable
• Experience within retail, hospitality, catering, or food service sectors.
• Knowledge of graphic design software such as Canva, Adobe Creative Suite, or similar tools.
• Understanding of digital marketing analytics and reporting.
• Experience coordinating events or promotional campaigns.
• Familiarity with content management systems and email marketing platforms.

Benefits

• Generous Time Off
• Savour a well-balanced blend of work and personal time with our generous annual leave allowance (30 days including bank holidays)
• Pension Contributions with Extra Spice
• Prepare for your future with a pension plan that goes beyond the basics – 5% from you, matched with a hearty 5% from us
• Life Assurance
• Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence
• Cycle Scheme
• Get a healthy and eco-friendly start to each day with our cycle scheme – perfect for working up an appetite!
• Comprehensive Family Leave Benefits
• When life serves up big changes, we’re here to support you with a menu of family leave benefits designed so you can make memories as you care for your family.