Responsibilities

• Programme management: Leading our content scaling programme including translating goals into sequenced, actionable work, driving delivery, and coordinating owners and stakeholders across a complex environment.
• Building AI agents: Designing and building AI agents (using tools like Claude) to transform how we produce and scale content. This means turning repeatable, manual work into reliable, well-governed automated flows, with clear judgement on where a human stays in the loop.
• Systems integration and governance: Connecting AI and agents into our martech stack and data to unlock new capabilities. This means building the integrations that make them work, and doing it safely in a regulated, financial-services environment (i.e. with data protection, compliance, and the right controls built in).
• Creative AI tooling: Running discovery on creative AI tooling. This means assessing what's out there, testing what fits, and identifying where it can raise the quality and scale of our creative output.
• Tooling selection and RFP: Running RFPs for Marketing tooling, particularly for a Digital Asset Management (DAM) system. This means driving a rigorous selection process from requirements through vendor evaluation to a clear, well-justified recommendation.
• AI adoption across the business: Championing the adoption of AI-driven solutions beyond the programme, including helping other teams understand and apply AI, and sharing what works.

Requirements

• You have a proven track record of building and applying AI for teams. You can point to agents, automations, or AI-driven workflows you've built and shipped that others came to rely on, ideally for a marketing or content team with people and stakeholders in the mix.
• You have strong programme leadership. You've led cross-functional programmes or workstreams end to end, sequencing the work, managing dependencies and risk, keeping stakeholders aligned, and driving delivery to a successful outcome (including picking up work already in flight).
• You're a first-principles and systems thinker who can break down a complex, ambiguous problem, design how the parts fit together, and build a solution.
• You're a self-starter who thrives in ambiguity and in complex, stakeholder-heavy environments, working with individuals at all levels to get things done.
• You have a working understanding of marketing and how content and creative are produced. You know what "good" needs to look like and how to build the right guardrails around it.
• You bring martech literacy and can run a rigorous tooling selection process. This means familiarity with the tooling, integrations, data, and vendors that make up a marketing tech stack.
• You're comfortable building and integrating AI in a regulated or high-governance environment. You design for data protection, compliance, and the right human controls from the start, not as an afterthought.
• You possess excellent communication skills, translating between the business need and the technical detail so everyone's working to the same picture.

Benefits

• £80,000 - £100,000 + Benefits
• 📍 This role can be offered in a hybrid approach, working from our London office and home.
• ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
• 📚 £1,000 learning budget each year to use on books, training courses and conferences.
• 🏡 We will set you up to work from home; all employees are given Macbooks
• ➕ Plus lots more! Read our full list of benefits .