Marketing & Shop Floor Assistant

Shrewsbury, Shropshire, UK (Hybrid)

£25K/yr – £27K/yrEntry LevelPermanent

Posted 2 months ago

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Job Summary

Own the hands-on retail and social-media support loop for a growing independent brand, weaving in-store service with online engagement to drive a cohesive customer experience.

  • Own social presence and content across Instagram, Facebook, and TikTok to boost engagement and growth.
  • Coordinate planning, posting, and campaigns while collaborating on store visuals, merchandising, and events.
  • Support website updates, product uploads, and customer communications to create a seamless customer journey.

Job Description

Responsibilities

  • Manage and support Soul Living’s social media channels including Instagram, Facebook and TikTok
  • Create engaging content including photos, reels, stories and captions
  • Assist with planning and scheduling social media posts and campaigns
  • Support website updates including product uploads and seasonal content
  • Help promote new collections, events and in-store activity
  • Assist with email marketing and customer communications
  • Monitor social media engagement and suggest ideas for growth
  • Provide excellent customer service in-store
  • Support day-to-day shop operations including sales, merchandising and maintaining store standards
  • Assist with styling displays and seasonal visual merchandising

Preferred

  • Experience using Canva or similar design tools
  • Basic photography or video editing skills
  • Previous retail or customer service experience
  • Website or Shopify experience is a bonus but not essential

Benefits

  • A creative and supportive working environment
  • Opportunity to be part of a growing independent brand
  • Staff discount
  • Flexible working opportunities
  • A varied role with room to grow and develop

Marketing Team

Marketing Roles Posted (Last 30 Days)
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