Responsibilities

• Lead dashboard and insight delivery for regional and central marketing teams. Translate complex performance data into actionable insights to optimise live campaigns and pull accurate reports aligned with GTM Ops, Finance, and Data teams.
• Support the operationalisation of dashboards and tools across marketing. Assist with creating documentation, training materials, and quick-reference guides to help marketers build independent self-service habits.
• Under the guidance of leadership, gather, validate, and organise the necessary performance data and analytical inputs required for Marketing Business Reviews (MBRs) and planning cycles.
• Translate marketing objectives and business questions into structured requirements for Data & Analytics and Engineering teams.
• Drive the progress of data pipeline requests, dashboard updates, and tracking fixes with GTM Tech and central Data teams to ensure delivery of requirements.
• Support marketing data hygiene by conducting routine checks on end-to-end tracking setups, noting data gaps, and escalating issues to maintain high-integrity metrics.
• Assist in maintaining the reporting components that connect the marketing lifecycle, giving leadership visibility into Campaign Performance (including ABM) and Funnel Velocity.
• Maintain existing reporting structures, helping the team monitor current performance metrics while helping to develop scalable templates for forecasting and predictive analysis.

Requirements

• Minimum of 2-4 years of experience within Marketing Analytics, Marketing Operations, or a similar data-focused business enablement role.
• Proven proficiency with modern MarTech/CRM data environments (such as Salesforce, including leads, contacts, campaigns, and funnel concepts).
• Comfortable working with visualisation tools (e.g., Tableau, Looker) and pulling/manipulating data via SQL or advanced Google Sheets.
• Highly analytical, with the ability to translate complex data into insights, decisions, and stories that inspire action.
• Strong communicator, able to clarify technical concepts for non-technical users and document clear business needs for engineers.
• Desirable: Familiar with marketing attribution concepts or campaign tagging frameworks (UTMs)
• Desirable: Experience working in an agile or sprint-based team structure.

Preferred

• Familiar with marketing attribution concepts or campaign tagging frameworks (UTMs)
• Experience working in an agile or sprint-based team structure

Benefits

• A range of flexible working options to dedicate time to what matters to you
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with pool table, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.