Responsibilities

• Develop and lead customer migration and transition programs that accelerate adoption of new Omnipod platforms and technologies while ensuring a seamless experience for customers, healthcare professionals and market.
• Develop lifecycle communication strategies, messaging frameworks and market deployment plans to support product updates, portfolio transitions and other critical customer communications.
• Translate portfolio decisions into practical international deployment plans, including market sequencing, messaging, readiness needs and risk mitigation.
• Create repeatable playbooks for lifecycle communications, product notifications and market activation of product changes.
• Partner with Launch Excellence colleagues to ensure clean handover from launch readiness into ongoing lifecycle management.
• Define governance, milestones and decision points for major portfolio transition programs, including OTA communications, product lifecycle communications, customer migration initiatives and platform transition strategies.
• Develop clear HCP and DTC communication plans that help customers, healthcare providers and country teams navigate product changes with confidence.
• Ensure consistency of messaging, timing and execution across international touchpoints, while enabling local adaptation where needed.
• Lead stakeholder engagement sessions with global, regional and local teams to align lifecycle plans, gather feedback and resolve execution gaps.

Requirements

• Bachelor’s degree preferred; concentration in Marketing, Business, Life Sciences or a related field.
• Experience in healthcare, medical devices, pharmaceuticals, consumer healthcare or another regulated industry preferred.
• Experience in product marketing, commercialization, launch management, lifecycle management, PMO or customer migration programs.
• Experience working in regional, international or global teams.
• Experience developing communications or commercial materials in a regulated environment.