Marketing Manager, Content Creator & Customer Service Manager Remote (Worldwide) at Stellar Online Health LTD | Four Lanes, Cornwall, UK

Marketing Manager, Content Creator & Customer Service Manager Remote (Worldwide)

Four Lanes, Cornwall, UK (Remote)

Salary Not AvailableSenior LevelFull time

Posted 4 months ago

Job Summary

Own social and content-led growth for a UK-based health-focused retailer by crafting compelling content, managing customer-facing channels, and driving measurable brand impact and sales.

Growth & engagement: Drive social content across platforms, respond to inquiries, and nurture audience interactions.
Campaign execution & optimization: Plan launches and emails, create shareable content, track performance, and iterate to grow the business.

Job Description

Responsibilities

Create and manage social media content across Instagram, Facebook and other platforms
Develop engaging reels, stories, graphics and campaigns
Plan and execute product launches
Grow audience engagement and brand awareness
Create and manage email marketing campaigns
Monitor analytics and report on performance
Identify trends, opportunities and viral content ideas
Work closely with the business owner to execute marketing strategies
Generate ideas that lead to measurable business growth
Respond promptly and professionally to customer enquiries

Requirements

Proven experience managing social media accounts for businesses
Strong copywriting and content creation skills
Excellent Canva skills
Experience providing customer service online
Strong written English and communication skills
Ability to create and edit short-form video content
Excellent organisational skills and attention to detail
Ability to work independently and meet deadlines

Preferred

Shopify experience
Email marketing experience (Klaviyo, MailerLite, etc.)
Experience in health, wellness, e-commerce or natural health sectors
Graphic design or branding experience
Experience growing accounts organically
Customer support or community management experience

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