Responsibilities

• Social Media – Plan, write, schedule and post across Instagram, TikTok and Facebook; manage engagement and community; analyse and report performance on a weekly/monthly basis.
• Brand Storytelling – Craft engaging copy that captures our brand voice and brings our producers’ stories to life
• Email Marketing & CRM – Own our mailing list and loyalty strategy, delivering smart, on-brand campaigns with precision
• Website & Digital Presence – Play a key role in our website redesign project and ensure our online touch points are well executed, consistent, and effective
• Content & Campaigns – Collaborate with our team, external content creators and freelancers to deliver eye-catching visuals and memorable campaigns
• E-commerce & Bookings – Support delivery and reservations performance through targeted digital activity
• Reporting & Insights – Use data to guide our strategy, backed by regular performance analysis across all channels
• Agency Collaboration – Manage day-to-day relationships with PR and creative agencies, ensuring alignment on messaging, goals and brand strategy
• Public Relations – Build and maintain relationships with media outlets, influencers and industry partners. Manage PR campaigns to secure media coverage and enhance our public image

Requirements

• Proven experience in a Marketing Manager (or similar) role within hospitality or food
• Strong interest in product knowledge and working with artisanal produce - Bonus points if it's CHEESE
• Strong knowledge of social media, digital marketing, CRM and public relations best practices
• A confident copywriter with the ability to write engaging, brand-aligned content
• A great design eye and experience working with tools like Canva. Experience with In Design, Photoshop and Illustrator would be a bonus!
• Meticulous attention to detail — you sweat the small stuff and it shows
• Experience with Meta, Google tools, CMS and CRM platforms
• Strong organisational skills and the ability to manage multiple projects at once
• Experience working with PR agencies or managing media relationships
• A collaborative, can-do attitude and excitement about working in a fast-growing, passionate team

Preferred

• Bonus points if it’s CHEESE
• Experience with In Design, Photoshop and Illustrator would be a bonus!

Benefits

• Health Shield Cash Plan
• Travel opportunities to Yorkshire and NYC
• A dynamic and supportive working environment where creativity is encouraged
• 50% off for you and up to four friends across all our restaurants
• Team Socials and Events
• Holiday days increase with length of service
• Producer trips to meet the cheesemakers
• Monthly Cheese bags!
• Bonus Scheme