Responsibilities

• Develop and implement comprehensive marketing strategies to promote our services, facilities, and events across multiple channels.
• Plan, organise, and oversee a diverse programme of events, ensuring seamless execution from conception to completion.
• Coordinate with internal teams and external vendors to ensure event success and maximise guest engagement.
• Utilise upselling techniques to increase revenue during events and guest interactions.
• Manage social media platforms, website content, and promotional materials to enhance brand awareness.
• Build and maintain relationships with community partners, sponsors, and stakeholders for fundraising initiatives.
• Monitor event budgets, track expenses, and ensure cost-effective operations.
• Analyse market trends and customer feedback to continuously improve marketing efforts and event offerings.
• Provide excellent guest services during events to ensure positive experiences that encourage repeat attendance.
• Content generation

Requirements

• Strong organisational skills
• Excellent communication skills, both written and verbal
• Proven experience in upselling within hospitality or related sectors such as restaurants or hotels
• Effective time management skills to meet deadlines in a fast-paced environment
• Ability to work collaboratively with teams across departments while maintaining attention to detail
• A proactive approach with excellent problem-solving abilities

Preferred

• Experience in fundraising activities is desirable but not essential.
• Knowledge of guest services principles within the hospitality industry is advantageous.

Benefits

• On-site parking