Marketing & Communications Officer

London, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 3 days ago

Job Summary

Owns the end-to-end external and internal communications footprint, overseeing content creation, digital channels, campaigns and stakeholder engagement across Outward and Nutley Edge.

Lead content across websites, newsletters and social media
Measure and report on campaign performance
Coordinate internal and external communications and stakeholder outreach

Job Description

Responsibilities

Create, edit and publish engaging content across digital and print channels
Manage and update Outward's website, intranet and internal communication platforms
Support social media activity and help grow engagement across multiple platforms
Produce newsletters, posters, presentations, case studies and promotional materials
Identify and promote positive stories from across Outward's services
Support internal communications activity and staff engagement initiatives
Assist with the promotion of Outward's services, events and campaigns
Support the marketing of Nutley Edge and Nutley Edge Activity Breaks
Promote available accommodation opportunities ("voids") to relevant audiences including families, referrers and stakeholders
Analyse campaign performance and produce marketing reports

Requirements

Right to work in the UK. Please note that Outward does not offer sponsorship
Ability to travel regularly to Outward's Tottenham Hale office and services as required
Experience within a marketing, communications, digital engagement or related role
Excellent written communication skills with the ability to adapt content for different audiences
Strong organisational skills and ability to manage multiple priorities
Experience creating content for websites, newsletters and social media platforms
Experience using Canva and/or Adobe Creative Suite, including InDesign
Good understanding of social media platforms including Instagram, LinkedIn, Facebook and TikTok
Experience creating engaging visual communication materials
Good analytical skills with the ability to interpret campaign performance data

Preferred

Experience within the charity, social care, health or housing sectors
Experience producing or editing video content
Experience managing website or intranet content
Experience using Google Analytics or other digital reporting tools
Experience supporting internal communications and staff engagement initiatives
Experience using databases, online research tools or funding directories
Degree or professional qualification in Marketing, Communications, Journalism or a related subject

Benefits

25 days Annual Leave excluding Bank Holidays (pro rata for part time)
Comprehensive Learning & Development Programme
Cycle-to-Work Scheme
Death in Service Benefit
Health Assured - Employee Assistance Programme
Eye care Vouchers
Flu Jab Reimbursement
Pension Scheme
Purchase Additional Annual Leave
Refer-a-Friend Scheme

Outward Housing

Outward is a forward-thinking and inclusive charity that works across ten London Boroughs to support people to live with dignity and purpose.We support: people with learning disabilities, including a specialised service that supports people on the autism spectrum, older people, people with mental health issues, and young people at risk.Our work is diverse, from supporting people to live independently in their own homes to providing safe, secure accommodation and tailored support when and where it is needed. Everything we do is about enabling people to have greater choice, independence and control over how they live their own lives.

Founded in 1975

London, England, GBR

139 employees (3 in marketing)

linktr.ee/outwardhousing