Responsibilities

• Develop and deliver a marketing and communications strategy aligned with service objectives.
• Create engaging, high-quality content including case studies, blogs, videos, and social media campaigns.
• Manage and grow the service’s online presence, including website and social media channels.
• Analyse engagement data and identify opportunities to improve reach and impact.
• Collaborate with service users to share authentic, inspiring stories sensitively
• Produce targeted communications for different audiences, including staff, stakeholders, and the public
• Maintain strong relationships with media outlets and support press activity.
• Design and distribute print and digital materials in line with branding guidelines.
• Support internal communications and ensure clear, accessible messaging for staff.
• Promote local and national campaigns and work with partners to maximise visibility.

Requirements

• Strong written and verbal communication skills
• Experience in marketing and communications delivery
• Knowledge of social media platforms (e.g., Facebook, Instagram, X, YouTube)
• Ability to analyse data and report on performance
• Excellent organisational skills with the ability to manage multiple deadlines
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience creating engaging content and using design tools
• Understanding of equality, diversity and inclusion principles

Benefits

• Ongoing training, development, and support
• Flexible working across locations
• Be part of a passionate team making a real difference in people’s lives