Luxury Brand Ambassador

Bicester, Oxfordshire, UK (On-site)

Salary Not AvailableFull time

Posted 2 months ago

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Job Description

✂ About the House of Creed

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

✂ About the role

We are seeking for a Luxury Brand Ambassadors full and part time for our new Creed Boutique in Bicester Village, fluency in Mandarin and English is a requirement to support and engage with a diverse client base alongwith a passion for luxury, the drive to make a difference and the desire to shape the future of our business.

✂ Purpose of the role

As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.

✂ Key responsibilities

Including but not limited to:

  • Product Knowledge:

Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.

  • Sales Excellence:

Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.

  • Customer Service :

Deliver exceptional customer service to create memorable experiences and foster brand loyalty.

  • Visual Presentation:

Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

✂ Skills/Experiences desired

  • Exceptional communication and interpersonal skills.
  • Proven experience in luxury retail or a similar customer-facing role.
  • Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
  • Goal-oriented with a track record of meeting and exceeding sales targets.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work weekends and holidays as needed.
  • Passion for fragrance or beauty products is a plus.

✂ Why the House of Creed?

Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.

Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.

Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.

Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.

✂ Job Applicant Privacy Policy

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.

We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Creed logo

Creed

Creed has created a legacy of unrivalled scents treasured by perfume connoisseurs and all admirers of quality, style and panache. Over the centuries, the Creed family has produced over 200 perfumes all testifying to a unique creative spirit that has been passed, together with a keen inherited nose, from father to son through seven generations.Today Olivier Creed, “Créateur Parfumeur” and direct descendant of James Henry Creed, continues this great tradition. Accompanied by his son Erwin, Olivier travels extensively to source, research, inspect and commission the finest materials. Rose from Bulgaria, Turkey & Morocco; Italian jasmine; Florentine iris; tuberose from India; Haitian vetiver; Bourbon vanilla; Calabrian bergamot and Parma violets. These are just a few of innumerable treasures in the Creed laboratory. They are all ingredients which have been used in haute parfumerie for many centuries, even millenia.Still based in Paris, with a factory at Fontainebleau, Creed manufactures many of its own essences using a traditional infusion technique which enables Creed to maintain the superior quality and authenticity of its fragrances. The process is intricate and incredibly meticulous but Creed is driven by artistry and perfection.A timeless, modern act of creation: perfume of the past, fragrance of the future.

London, England, GBR
435 employees (44 in marketing)