Responsibilities

• Lead a strategic campaign that tells HMRC's performance story in a clear, transparent and compelling way, with the goal of influencing perceptions among key audiences.
• Shape HMRC's performance narrative and driving effective communications delivery across a range of key corporate publications, including the Annual Report and Accounts and regular performance reports.
• Deliver award-winning behaviour change campaigns with the support of our in-house brand and creative experts.
• Set the strategy and direction for the function, using data and insight to prioritise delivery and steer decisions, shaping our story.
• Be a proactive self-starter with exceptional drafting and editorial skills, strong senior stakeholder management experience, and the ability to distil complex information into clear, compelling messages.

Requirements

• Significant experience of delivering high-quality corporate publications and narratives, coordinating complex editorial, design and publishing activity across multiple stakeholders.
• Proven communications experience, delivering campaigns and communications using best practice principles (including those from Government Communications Service).
• Expert drafting, editing and proofreading skills with proven experience of taking raw, often complex information and developing impactful narratives and communications products.
• Experience providing strategic communications advice directly to senior leaders (SCS/Director level or equivalent) and influencing high-profile decisions.
• Ability to work at pace, responding to uncertainty and ambiguity, juggling competing priorities and delivering to tight deadlines.
• Strong planning and organisational skills, with experience of managing the successful production and distribution / publishing of high-profile publications and coordinating delivery across multiple teams and channels.
• Experience leading, developing and motivating a team to deliver high-quality outcomes in a fast-paced environment.

Preferred

• Member of the Government Communications Service (GCS).

Benefits

• Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme.
• HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
• We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
• - Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• - Family friendly policies.
• - Personal support.
• - Coaching and development.