Responsibilities

• Strategic product communication. Take full ownership of the communication strategy for our products, creating messaging that drives user engagement, and business growth. Partner with development teams to ensure clear, consistent communication throughout the product lifecycle.
• Content production. Craft compelling content, from social media posts and blog articles to in-app messages and emails, using AI to enhance creativity and efficiency while keeping users informed and excited about our products across key customer touch-points.
• Management of online communities. Manage our online presence and strengthen the overall perception of our products to increase customer understanding, trust, and adoption.
• Market intelligence and monitoring. Stay ahead of the curve by actively monitoring product performance, development, customer-feedback and industry trends. Define and track communication success through relevant business and product metrics, optimizing strategy based on measurable data.

Requirements

• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.

Benefits

• Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location. We help each Spooner set up the conditions to do their best work.