Responsibilities

• Development, evolution and implementation of the banks technology architecture and strategies aligned to the business and technology objectives, unlocking execution and run.
• Collaboration with stakeholders, including Enterprise Architecture teams and other developers to provide subject matter expertise and share knowledge to foster continuous improvement, and clients to understand and deliver on their technical needs.
• Motivation and leadership of a diverse collection of technologists, business and operations teams and enterprise leaders, with goal to align business & technology strategy & standards, identifying opportunities and connecting people.
• Assessment of new technologies to address current and future business needs, through a combination of curiosity and problem-solving skills.
• Determination of the optimal solutions while balancing continuous requirements imposed by compliance, governance, security and funding, through deep understanding of the business and customer outcomes and maintaining a strong and steady grasp on the underlying technologies.
• Monitoring and analysis of the performance, resiliency and stability of applications to identify and resolve issues and communicate and document key findings to stakeholders.
• Compliance with applicable regulatory standards and identification of industry developments that may impact the banks operations and controls to enhance the banks application portfolio.
• Support of engineering and architecture community initiatives to mentor team members, streamline operations, share and grow knowledge.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Requirements

• Proven ability to translate business and marketing strategy into enterprise capabilities, technology roadmaps, and architecture outcomes
• Significant leadership and influencing skills, with experience engaging and partnering with senior executives and C-suite stakeholders
• Expertise in strategic planning, architecture governance, investment prioritisation, and roadmap management
• Understanding of customer, marketing, and engagement ecosystems, including how data, analytics, and activation capabilities work together to create measurable business value
• Excellent communication skills, with the ability to articulate complex architectural concepts to both technical and non-technical audiences

Preferred

• Experience applying AI and machine learning within marketing, including personalisation, customer decisioning, next best action, and customer engagement optimisation
• Demonstrable knowledge of customer data architecture, customer data platforms (CDPs), marketing automation, digital marketing technologies, and customer insight platforms
• Experience within Financial Services or another highly regulated industry
• Knowledge of modern data, cloud, and integration architectures supporting real-time customer engagement and analytics
• Familiarity with privacy, consent, data governance, and customer data management principles