Responsibilities

• Create engaging content – write, edit and publish content across social media, the website, email and other channels, using video, Reels, Stories, photography and graphics where appropriate.
• Sharing our work and impact – work with colleagues across St Petrocs to identify experiences, achievements, activities and moments worth sharing. Develop these into communications for different audiences and channels, using ethical storytelling principles and ensuring appropriate consent and safeguarding when sharing the voices and experiences of people with lived experience.
• Manage and develop our social media - plan and schedule content, monitor performance and engagement and use audience insight, feedback and emerging trends to understand what is working and strengthen our reach and content.
• Keep our digital channels up to date - maintain the St Petrocs website and other digital channels, ensuring content is accurate, clear, accessible and engaging.
• Support campaigns, fundraising and volunteering - work with colleagues to plan and create communications for campaigns, appeals, events, volunteering and other opportunities, helping people understand what is happening, why it matters and how they can get involved.
• Communicate with supporters - produce emails, newsletters and impact communications that keep supporters informed, recognise their involvement and show the difference their support makes.
• Build media relationships - identify opportunities to raise the profile of St Petrocs, develop content for the media, write press releases and build positive relationships with journalists.
• Create printed materials - produce or coordinate posters, flyers and other promotional materials where needed.
• Support internal communications - help colleagues stay informed by sharing key news, updates, achievements and opportunities across St Petrocs through appropriate internal channels.
• Maintain a consistent approach - ensure communications reflect the St Petrocs brand, values and the way we want to talk about homelessness.

Requirements

• Strong writing and communication skills, with the ability to adapt your style for different audiences and channels.
• Creativity and initiative, with the confidence to bring ideas and try new approaches.
• Confidence creating digital content, including social media, video, Reels, photography and graphics, or a willingness to develop these skills.
• An understanding of what makes content engaging and an interest in how different audiences respond.
• Good organisational skills, with the ability to manage different projects, deadlines and priorities.
• Strong relationship-building skills and the confidence to work with supporters and colleagues across St Petrocs.
• Good judgement and sensitivity when sharing the experiences and voices of people with lived experience of homelessness.
• A willingness to get involved, attend events and activities and look for opportunities to share what is happening across St Petrocs.
• A genuine commitment to St Petrocs and our work to end homelessness in Cornwall.
• In addition to the criteria outlined below, this post is subject to successful completion of a Basic disclosure from the Disclosure and Barring Service.

Benefits

• Family - 33 days annual leave a year, including bank holidays
• Enhanced maternity, partner, shared parental, and adoption pay
• Paid time off for neonatal care
• Paid time off for IVF treatment
• Financial - Competitive pension scheme
• Long-service awards
• Non-contributory life insurance (up to 3 x basic salary)
• Paid professional subscriptions (where relevant to role)
• Wellbeing - Enhanced sick pay scheme
• Employee assistance programme (EAP) including access to counselling services