Email Marketing Manager

London, UK (On-site)

£35K/yr – £41K/yrMid LevelFull time

Posted 6 weeks ago

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Job Summary

Own CRM program design and execution to boost engagement, retention, and revenue through data-driven, personalized journeys across channels.

  • CRM ownership: deliver targeted data-led campaigns that boost engagement, retention, and revenue.
  • Campaign engineering: manage complex automations and cross-team collaboration to shape end-to-end customer journeys.

Job Description

Responsibilities

  • Lead CRM activity, delivering targeted, data-led campaigns that enhance customer engagement, retention, and revenue growth.
  • Strategic and data-driven marketing professional with strong CRM expertise, capable of managing complex campaigns, leading automation initiatives, and collaborating effectively across teams to deliver impactful customer journeys.
Royal Ballet and Opera logo

Royal Ballet and Opera

Based at the Royal Opera House in the heart of London’s Covent Garden, our work is enjoyed by audiences in our two theatres and globally through our streaming platform, cinema Season and company tours.Our work in schools and communities up and down the country is driven by our curriculum linked programmes, specially designed to inspire creativity, broaden participation and diversify the future of opera and ballet.These sit alongside industry-leading talent development projects, regional partnerships, and a raft of daytime events, family activities, tours, exhibitions and concerts in our Covent Garden home.We are also expanding our audience through our flagship Young RBO scheme and are committed to reducing our impact on the environment and aim to achieve net zero emissions by 2035.

London, England, GBR
1.5K employees (584 in marketing)