Responsibilities

• Collaborate across teams to create high-converting campaigns
• Rework and optimise the customer lifecycle
• Build, implement, and manage email and SMS campaigns
• Design, execute, and analyse customer journeys
• Manage and segment data lists to deliver personalised experiences
• Run A/B tests to continuously refine strategies
• Drive test-and-learn initiatives to uncover the most effective solutions
• Provide strategic input on customer engagement strategies
• Roll out multiple high-volume SMS campaigns simultaneously

Requirements

• 3-4 years of experience in eCRM/Email Marketing
• A passion for growth and development—we’re expanding our eCRM team and want enthusiastic, data-driven marketers
• Strong data analytics skills—you can run and interpret reports with ease
• Understanding of GDPR regulations and best practices for managing data
• A balance of analytical, technical, and creative skills
• Confidence in copywriting and collaborating with the design team
• Ability to lead client calls and present strategies/performance deep dives

Benefits

• Be part of an inspiring team; we’re shaping the future of lead generation
• Hybrid working; Manchester office + Work.Life locations nationwide
• Structured onboarding & development plan to set you up for success
• Regular team meet-ups to keep things social
• Monthly Good Vibes Initiative—think team hikes, yoga, coaching, city breaks, book clubs, and more!
• Extra perks: Birthday off + an additional service based leave
• Competitive salary with an uncapped bonus structure
• A dynamic, collaborative culture; where hard work meets plenty of laughs
• No ceiling on the opportunities being created month on month within the group!