Ecommerce Data Analyst
Liverpool, UK (On-site)
Posted 2 months ago
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Job Description
Working Pattern: Full Time
Contract Type: Permanent
About Matalan
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.
We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.
We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
About The Role
Join our dynamic Ecommerce team at Matalan as an Ecommerce Data Analyst! In this role, you'll play a pivotal part in driving our online success by leveraging your technical expertise in data collection, tracking and analysis. You will transform complex web data into clear, compelling stories with actionable recommendations that directly influence business decisions.
A vital role within the Analytics and Ecommerce teams, you will deliver critical web data insights to the Ecommerce team. This involves transforming business questions into analytical problems, analysing intricate datasets, and presenting concise, persuasive, and actionable insights that drive informed decisions and optimize online performance.
Key Responsibilities -
- Delivery of actionable insight: utilise a variety of analytical techniques to deliver valuable actionable insight that address diverse business challenges
- Stakeholder Relationship Management: Comfortable building strong relationships with key stakeholders to understand their analytical needs, identify challenges, opportunities and contribute to their strategic roadmaps
- Commercial Impact Analysis: Able to evaluate the commercial viability of insights, quantify the impact of data driven decisions and prioritise future work that maximise value delivery.
- Analytical Tool and Process Development: Develop and implement tools, reports, and processes that enhance the analytical capabilities of the team and wider business, with a focus on data democratisation and self serve analytics for the key teams.
- Insight Democratisation: Create and maintain automated BI that promote data awareness and enhance the business knowledge of our online performance and customer behaviours.
- Active member of the Analytics team: Sharing insight, analytical process and underlying data changes in the ecomm area with the wider analytics and data science team as part of our regular knowledge sharing.
- Educated to a degree level or with demonstrable relevant experience
- Extensive experience of at least 4 years working with BigQuery is essential including a solid understanding of SQL coding
- Strong Experience of Google analytics (GA4).
- Extensive Experience of visualisation software essential (e.g. Power BI/ Looker).
- Understanding of analysis methodologies essential (statistical techniques a plus). 
- Awareness of ETL processes and database automation.
- Experience working with AI tools to generate automated insights advantageous
- Confident in Microsoft Excel and full Microsoft Suite. (Or cloud based equivalents)
In addition to competitive salaries, we also offer the below core benefits:
- 20% staff discount, which increases with length of service
- Thrive Recognition Scheme
- Wellbeing support provided by the Retail Trust
- Life Assurance
- Retail Rewards platform offering discounts for other retailers
- Pension Scheme
- Access to a wide range of career development
- Additional benefits may apply depending on your role and area of the business
From humble beginnings to disruptive innovations in the retail industry, when we say there’s no other retailer like Matalan, we really mean it! There’s an honesty and energy here that allows our people to shine, which our colleagues, customers and suppliers love. With over 200 stores in the UK, a growing online presence and over 15,000 employees, we’re a thriving, omnichannel value retailer that’s going places and delivering year on year growth. If you want to work for a company that’s passionate about its people, helps you to grow and be the best you can be, then you’ve come to the right place. We work together to support our customers, suppliers and each other, and we’re excited by the possibility of our people helping us to shape the future of retail.We make sure every voice is heard, nurture the ambitions of our people and invest in their future. Our amazing and diverse people make us who we are and our values are the driving force behind everything we do: Think Customer, Think Family, Be Real, Be the Best.Talent is quickly spotted and nurtured, and there are lots of opportunities to tailor make your own career and learn with us.Right now, Matalan is stepping in to a new age and embracing the changing face of retail. We have some exciting opportunities across the business in Retail and Logistics, as well as Ecommerce, Marketing, Technology and Product at our Head Office in Liverpool and our new Creative Hub in London.
