Director of Communications & External Affairs

Birmingham, UK (Remote)

Salary Not AvailableSenior LevelFull time

Posted 3 weeks ago

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Job Summary

Own or shape the platform’s external narrative and crisis response while steering internal comms for change and alignment.

  • Brand and reputation leadership across political, regional, and sector networks.
  • Crisis and issues management with clear, credible guidance through complexity.
  • Senior-spokesperson role and high-impact communications that connect leadership to audiences.

Job Description

Responsibilities

  • Setting the direction for all internal and external communications
  • Leading our brand and reputation, making sure everything we say reflects who we are
  • Owning crisis and issues management, guiding us through complexity with confidence
  • Building influential relationships across political, regional and sector networks
  • Driving engaging internal communications that support change and bring people with us
  • Acting as our senior spokesperson, representing Platform with credibility and impact
  • Leading a high-performing team, creating a culture where people can bring their best

Requirements

  • A strong track record in senior communications, PR or external affairs roles
  • Experience in complex or regulated environments (housing experience is a bonus)
  • Deep expertise in reputation and crisis management
  • A natural ability to influence and build trusted relationships
  • Strong political awareness and sound judgement
  • Experience leading communications through change
  • A leadership style that’s collaborative, inclusive and empowering

Preferred

  • CIPR or CIM qualification is desirable.

Benefits

  • A supportive and inclusive culture
  • Real opportunities for growth and development
  • The flexibility to balance work and life
  • A shared purpose—making a difference to customers and communities
Platform Housing Group logo

Platform Housing Group

3.4 Glassdoor

Platform Housing Group is one of the largest housing associations in the Midlands, with over 50,000 homes from Herefordshire in the West to the Lincolnshire coast in the East, and from the Derbyshire Dales in the North to the Cotswolds in the South. Our social purpose is strong and we work to create homes everyone is proud of and places where people thrive.

Founded in 2018
Birmingham, England, GBR
861 employees
64% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
92.6K
Traffic Source Mix
Search
51.9%
Direct
31%
Referral
7.4%
Social
7.7%

Headcount Trend

Current headcount: ~861

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

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