Director of Brand Growth & Operations

London, UK (On-site)

Salary Not AvailableDirector/ExecutiveFull time

Posted 12 days ago

Job Summary

Own the growth and operational performance of two high-growth hospitality brands, driving EBITDA growth, building scalable systems, opening new sites, coaching senior operators, and safeguarding standards across multi-site expansion.

Own commercial performance and long-term scalability
Lead development of playbooks and scalable systems
Drive fast, data-driven decision making

Job Description

Responsibilities

Lead The Next Wave Of Brand Growth & Operational Excellence.
Lead operational performance
Drive EBITDA growth
Build scalable systems and playbooks
Open new sites
Coach senior operators
Manage site-level economics
Make fast commercial decisions
Protect standards during growth
Take full accountability for the commercial performance, operational standards, profitability, leadership structure, and long-term scalability of two high-growth hospitality brands

Requirements

Leading operational performance
Driving EBITDA growth
Building scalable systems and playbooks
Opening new sites
Coaching senior operators
Managing site-level economics
Making fast commercial decisions
Protecting standards during growth

Benefits

Refer a friend bonus
Internal wage advance facility to instantly access the wages you’ve earned
A restaurant recognition budget for Birthday goodies and career milestones
50% off food in our restaurants for you and your loved ones
50% off food in JKS restaurants within Arcade for you and your loved ones
Access to counselling, remote GP/physio services, legal advice and more through
Hospitality Action 24 hours a day, 365 days of the year
Summer and Christmas team parties where we all down tools and have some fun!

Arcade

Arcade is a food and beverage platform designed to bring bold culinary brands to life across iconic locations. Each Arcade features a curated mix of restaurants, bars, and counter-style kitchens in immersive, design-led spaces.The brand launched in 2022 with Arcade Tottenham Court Road, followed by Arcade Battersea in 2023, with seasonal residencies on the River Thames as ArcadeX.

Founded in 2022

London, England, United Kingdom

123 employees (9 in marketing)

www.arcadefoodhall.com