Responsibilities

• As a Digital and Social Media Communications Officer, you will manage our digital channels and create engaging content that supports our communications priorities.
• Overseeing our website and social media channels, you will plan, create and schedule organic and paid content while ensuring communications are accurate, accessible and consistent with our style and brand.
• Working with colleagues, members and external agencies, you will provide guidance on digital communications and help deliver tactical communications plans that meet audience needs and wider strategic priorities.
• Create and optimise images, GIFs and videos for digital channels
• Write blogs, social posts and other digital copy
• Manage website updates, campaign targeting and social media budgets
• Monitor online conversations and highlight relevant themes and concerns
• Support social media activity during crisis communications
• Liaise with our retained web development agency

Requirements

• A minimum of two years’ experience in a digital communications role
• Demonstrable copywriting skills in creating and curating compelling content for social platforms, with high levels of accuracy
• Sound knowledge of social media platforms and analytics tools, including LinkedIn
• Competency and skills in graphic design
• A good understanding of current trends in social and community communications, digital marketing and content production
• The ability to think creatively and adapt tone of voice and content type for different audiences and purposes
• An understanding of communications principles, branding and online corporate identity
• Strong project and time management skills

Benefits

• Salary of £36,000 - £37,000 per annum
• At least 28 days' holiday plus public holidays, an additional day during Christmas closure and a day off on your birthday
• Group Personal Pension Scheme (salary exchange)
• Life assurance (three times salary)
• Annual BUPA Medical Assessment
• Employee Assistance Programme
• Discounted gym membership
• Interest-free season ticket or bike loan
• Eye test expenses
• Complimentary fruit, tea and coffee in the office