We are looking for a Customer Support Specialist to join an international project.

This is a remote position; however, candidates must be based in United Kingdom.

Key Responsibilities:

• Respond to customer inquiries via chat, email, phone, or social media
• Provide information about products and services
• Resolve customer issues and find effective solutions
• Maintain good knowledge of products and services
• Collaborate with the team and other departments to resolve issues quickly

Requirements:

• English proficiency – B2 level or higher
• Fluent in Hindi (spoken and written)
• Confident Excel skills; experience with customer support tools and reporting systems is a plus

What We Offer:

• Full-time, fully remote position
• Learning & development opportunities, including knowledge sharing, career consultations, and personalized growth plans
• Salary: £700 per month

Shift Information:

• 11-hour shifts
• 1-hour break included

If you are ready to work in an international environment, we’d love to hear from you.