Location: Milton Keynes

Earnings: Uncapped Commission-Based Structure + Performance Incentives

Type: Full-time, Entry-Level (No Experience Required – Full Training Provided)

At Relay Direct, we believe exceptional customer experiences build exceptional brands. As a Customer Service Executive, you'll represent leading UK brands across B2B, B2C, residential, and event campaigns, helping customers while developing valuable communication and commercial skills.

If you're passionate about working with people and want a career with genuine progression, we'd love to hear from you.

Your Responsibilities

• Deliver outstanding face-to-face customer service while representing established UK brands
• Build positive customer relationships and provide product information
• Support customer engagement and brand awareness campaigns
• Resolve customer queries professionally and confidently
• Contribute to individual and team performance targets

Who We're Looking For

• Friendly, confident, and customer-focused
• Strong communication and interpersonal skills
• Positive attitude with a willingness to learn
• Thrives in a fast-paced, team-oriented environment
• Customer service, retail, hospitality, or sales experience is advantageous but not essential

What You'll Receive

• Performance-based, commission-driven earnings with uncapped earning potential
• Full training and one-to-one mentorship
• Clear progression opportunities based on performance
• Incentives, competitions, team events, and travel opportunities
• Supportive team culture with ongoing coaching

What Happens Next?

Shortlisted candidates will be contacted within 1–2 working days to arrange a Zoom interview.

• Important: Applicants must be 18+, have the right to work in the UK, and be able to commute to our Milton Keynes office. Unfortunately, Student Visa holders are not eligible for this role.