About the Company

We are seeking a confident and customer focused individual to join our growing team as a Customer Service Assistant. This role is ideal for someone who enjoys working with people, building strong connections, and delivering positive experiences in a fast paced environment.

What sets us apart is our commitment to development. We believe that great results come from investing in our people, which is why we provide hands-on training, mentorship, and clear progression opportunities from day one. Our team culture is supportive, energetic, and driven, with an emphasis on collaboration, personal growth, and celebrating success.

As we continue to expand, we are looking for motivated individuals who want more than just a job, people who want to develop valuable skills, gain confidence, and grow within a company that recognises and rewards effort.

About the Role

As a Customer Service Assistant, you will represent our clients by engaging with customers, understanding their needs, and providing tailored information in a friendly and professional manner. You will play an important role in creating meaningful interactions while working closely with the wider team to support campaign objectives.

Responsibilities

• Engaging with customers to provide information and support
• Creating positive and memorable customer experiences
• Understanding customer needs and offering relevant solutions
• Supporting client campaigns through clear communication and strong presentation
• Working collaboratively to achieve team and performance goals

Qualifications

• Strong communication and interpersonal skills
• A confident and approachable personality
• Enjoyment of working with people in a customer facing environment
• A proactive attitude and willingness to learn
• Previous experience in customer service, hospitality, or retail is beneficial but not essential

Required Skills

• Strong communication and interpersonal skills
• A confident and approachable personality
• Enjoyment of working with people in a customer facing environment
• A proactive attitude and willingness to learn

Preferred Skills

• Previous experience in customer service, hospitality, or retail is beneficial but not essential

What We Offer

• Full training and ongoing development
• A supportive and people focused team culture
• Opportunities for progression and personal growth
• A dynamic role where no two days are the same

Equal Opportunity Statement

If you enjoy working with people and want a role that builds confidence, communication, and long term career potential, we would love to hear from you.