Responsibilities

• Develop and implement engaging content strategies across multiple social media channels to promote brand awareness and community engagement.
• Monitor, respond to, and manage customer interactions on social media platforms in a professional and timely manner.
• Build and maintain strong relationships with clients, partners, and stakeholders through effective communication and personalised engagement.
• Analyse social media metrics to measure the success of campaigns and identify areas for improvement.
• Collaborate with marketing and communications teams to ensure consistent messaging aligned with organisational goals.
• Manage online reputation by addressing feedback, reviews, and inquiries proactively.
• Organise virtual or live events to foster community relations and enhance brand visibility.
• Stay up-to-date with the latest trends in social media management, public relations, and digital marketing.

Requirements

• Proven experience or strong interest in public relations and social media management.
• Excellent communication skills, both written and verbal, with a professional demeanour.
• Organised with the ability to manage multiple projects simultaneously under tight deadlines.
• Creative thinker with an eye for compelling content creation.
• Strong organisational skills with attention to detail.
• Ability to work independently as well as part of a team.
• Knowledge of analytics tools such as Google Analytics or native social media insights is desirable.
• A proactive attitude towards learning new skills and staying current with digital trends. This role provides a fantastic platform for individuals passionate about building brand reputation through innovative communication strategies while delivering exceptional customer service.

Benefits

• Casual dress
• Free parking
• On-site parking