Customer Acquisition Executive

Birmingham City Centre | Full-Time | Permanent | Monday to Friday, 10am to 6pm

Customer acquisition is the skill every business depends on and very few people are ever properly taught. This role trains you in it from the ground up: how to open a conversation with a stranger, understand what they actually need, handle objections without friction, and turn interest into a decision. You'll practise it daily on live campaigns for national UK brands, with coaching built into every week.

If you're currently in an admin, office or support role and feel your career has plateaued, or you have ambitions of running something of your own one day, this is a commercial foundation you can't get from a course. Everything here is measurable, so you'll always know exactly how good you're getting.

The skills ledger: what you'll be able to do

Within your first months

• Hold confident, structured face-to-face conversations with customers
• Present products and services clearly and handle common objections
• Work to daily and weekly targets and read your own performance data

As you develop

• Understand acquisition economics: conversion, consistency and what drives results
• Coach newer team members on the fundamentals you've mastered
• Contribute to campaign planning and performance reviews

Where it transfers

Sales, business development, recruitment, client services, entrepreneurship. Acquisition skills move with you for the rest of your career, whatever you build with them.

The practical details

• Guaranteed base salary of £25,000 per year
• Performance incentives paid separately on top; variable and never guaranteed
• Not a commission-only role
• Full training provided, no sales experience required
• Performance-based development towards senior and leadership roles, linked to measurable results and business need
• On-site, Birmingham city centre, no evenings or weekends

This will suit you if you

• Are commercially curious and like the idea of being measured on results
• Come from admin, office, customer service or any background where you've outgrown the routine
• Are comfortable talking to people and resilient when a conversation doesn't land
• Want skills that compound over a career, not just a job title
• Have the right to work in the UK without sponsorship and can work on-site in Birmingham full-time

Apply

Send your CV with your earliest available start date. Immediate starts available, and notice periods are no barrier.

The best time to learn acquisition was at the start of your career. The second-best time is now.

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