CRM Manager

London, UK (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 3 months ago

Job Summary

Own and optimize the CRM engine across lifecycle journeys, focusing on retention-driven flows and data-driven improvements for email, SMS, and automated campaigns.

  • Lifecycle Strategy: Own end-to-end CRM journeys and partner with retention leads to lift activation and retention.
  • CRM Execution: Manage the calendar and end-to-end communications across channels; brief creatives and ensure timely delivery.
  • Data & Segmentation: Maintain GDPR-compliant data, build dynamic audiences, and run tests to turn results into action.

Job Description

Responsibilities

  • Lifecycle Strategy: Own end-to-end CRM journeys (welcome, post-purchase, win-back, replenishment) and optimize performance with cross-functional partners.
  • CRM Execution & Calendar: Manage end-to-end calendar across email, SMS, referrals, subscriptions; brief creative; ensure timely delivery.
  • Data & Segmentation: Maintain data accuracy and GDPR compliance; build segments and dynamic audiences; support automated flows; testing and learning.
  • Automated Flows & Customer Journeys: Create, brief, and optimize automated journeys; continuously improve flows based on performance data and user behavior.
Omre logo

Omre

In the Persian language, “omre” translates to “lifespan”. Staying true to our name, we create doctor-formulated supplements designed to support every stage of life, helping you maintain energy, clarity, and long-term health.Our goal is simple: to make the science of healthy aging feel clear, effective, and attainable.

Founded in 2017
London, England, GBR
20 employees (9 in marketing)

Marketing Team

Marketing Team Size
8 (40% of company)

Recent Ads

Traffic Signals

Monthly Visitors
78.9K
Monthly Google Ads Budget
$21.6K
Traffic Source Mix
Search
49.1%
Direct
38.5%
Referral
8.7%
Social
2.2%
Paid
1.4%

Headcount Trend

Current headcount: ~20
Omre logo

CRM Manager

Omre · London, UK · Hybrid