Responsibilities

• Work across 4+ brands at any one time, as part of a wider team of Brand Hackers or directly alongside the brand's marketing team
• Producing CRM audits for our brand partners
• Planning, executing, and optimising multi-channel CRM campaigns for exciting challenger brands (email, push, SMS) focused on engagement, retention, and loyalty
• Copywriting and designing campaign emails, using in-house designed templates or creating your own, to produce standout campaign materials
• Analysing and interpreting campaign performance metrics to inform strategy and continuous improvement
• Bringing fresh, innovative ideas to test, learn, and push boundaries for our partner brands
• Reporting key campaign outcomes, learnings, and insights to stakeholders
• Acting as the main point of contact for your brand partners, with the opportunity to lead a squad of fractional marketers owning other marketing channels.

Requirements

• Minimum 4 years of hands-on CRM/email marketing experience, particularly with D2C FMCG brands
• Strong understanding of Klaviyo, with the agility to work with Mailchimp and other CRM platforms
• Demonstrable understanding of how to design customer journeys and personalise experiences within CRM
• Excellent analytical skills
• Proactive, self-motivated, and confident working independently
• Excellent communication skills both written and verbal
• Excellent project and time management skills
• A strong design eye and skills using Canva or your preferred design software
• Background in agencies a plus!
• Working rights in the UK are required. We are currently unable to sponsor visas.

Benefits

• 🚀 An Opportunity to work with the coolest challenger brands in the market and help shape one of the fastest-growing agencies out there.
• 🏠 A roaming role: remote most of the time, in London twice a month, plus a competitive package with WFH allowance, personal development support, enhanced parental leave, and unlimited coaching.
• 🌱 Grow alongside some of the brightest talent in brand growth and marketing, driven by shared purpose and success.
• 🌴 25 days holiday plus bank holidays.
• 💸 S alary of 40-45k dependent on experience
• 💪Monthly working-from-home allowance to be spent on coffee or co-working
• 🎂 Birthday off
• 💸 Enhanced paternity/maternity leave & pay
• 💸 Unlimited coaching with MoreHappi
• 🤝 Full Up World Membership