Responsibilities

• Looking after assigned CRM programmes and making sure they work well from start to finish
• Setting up campaigns, building landing pages and working with Member Services to keep them informed
• Testing send times and content to find what works best for our members
• Checking results and sharing what you learn with the team
• Supporting our new Customer Data Platform and helping create better targeted campaigns

Requirements

• Background in email marketing and a strong interest in best practice
• Able to use data to understand what's working and why
• Skilled at working with others and sharing updates clearly
• Comfortable using spreadsheets and presentation tools

Benefits

• 35 hour working week
• Generous 28 days holiday a year plus bank holidays and the option to buy additional holiday days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service)
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price
• Discount site Pluxee which offers large % off every day shopping and holidays
• Work from (almost) anywhere" for 4 weeks of the year policy