1 month ago
Epic Cheers Campaign CRM Analyst
TEKsystems
Charlotte, NC (Remote)Contract$80/hr – $90/hr
Epic Cheers Campaign CRM Analyst
Charlotte, NC (Remote)
$80/hr – $90/hrSenior Level5+ years expContract
Posted 1 month ago
Job Summary
Own and drive the design, build, and optimization of Epic Cheers Campaigns and CRM initiatives across the full campaign lifecycle, coordinating cross-functional requirements, configuration, testing, deployment, and post-launch improvements.
- Lead requirements gathering from marketing, operations, clinical, and IT.
- Analyze campaign performance and implement enhancements.
- Collaborate with client teams to align campaigns with clinical workflows.
Job Description
Responsibilities
- Design, build, configure, test, and support Epic Cheers Campaigns and CRM initiatives.
- Gather business and technical requirements from cross-functional stakeholders, including marketing, operations, clinical teams, and IT.
- Develop and execute patient outreach campaigns through the complete lifecycle, including:
- Audience identification
- Requirements gathering
- Build and configuration
- Validation and testing
- Deployment and launch
- Post-launch review and optimization
- Collaborate with client teams to improve patient engagement strategies and outreach effectiveness.
Requirements
- Active Epic Certification in Epic Cheers Campaigns .
- Active Epic certification in at least one additional Epic application.
- Minimum of 5 years of healthcare industry experience , including:
- At least 3 years of direct client-facing experience.
- Strong understanding of healthcare operations and clinical workflows.
- Minimum of 4 years of Epic implementation and/or application support experience .
- Experience working with:
- Clinical documentation workflows
- Patient portals
- Encounter closure processes
Preferred
- Epic certifications or experience in:
- Ambulatory
- Care Everywhere
- EpicCare Link
- MyChart
- Cadence
- Experience with Epic CRM functionality and patient engagement solutions.
- Experience supporting or implementing patient outreach and engagement campaigns.
- Knowledge of campaign analytics and performance tracking.
- Familiarity with healthcare marketing and digital engagement strategies.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
TEKsystems
3.8 Glassdoor
We’re TEKsystems and TEKsystems Global Services. We accelerate business transformation for our customers, so they can capitalize on change and master the momentum of technology. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.
Founded in 1983
Hanover, MD, US
26K employees (712 in marketing)
74% recommend to a friend
81% CEO approval
Salaries
Posted range
$80/hr – $90/hr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
319 (1% of company)
Median Career Experience
13 years
Median Tenure
3.8 years
Marketing Roles Posted (Last 30 Days)
22
People
HR / Recruitment
Marketing Leadership
Kara Moran
Director of Marketing
At the company for 7 years
Asa Williams
Executive Director, Global Brand and Corporate Marketing
At the company for 8 years 10 months
Norah Davis
Marketing Manager [on assignment at Meta]
At the company for 1 year 2 months
Amy Bostwick
Marketing Senior Project Manager - First Tech Federal Credit Union
At the company for 1 year 5 months
Traffic Signals
Monthly Visitors
730.5K
Monthly Google Ads Budget
$270.8K
Traffic Source Mix
Search
20.7%
Direct
54.6%
Referral
14%
Social
9.9%
Paid
0.6%
Headcount Trend
Current headcount: ~26.8K