Content & Social Media Manager

UK (Hybrid)

Salary Not AvailableMid LevelContract

Posted 2 days ago

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Job Summary

Owns the end-to-end content and social media program for the charity, leading content creation across channels and managing social handles, with a focus on audiences, data-informed improvement and collaboration with Marketing, Communications and Fundraising.

Oversees Content Studio operations and coaches a Content & Social Media Officer
Drives planning, creative production and real-time opportunities to support campaigns

Job Description

Responsibilities

Leading on the development and creation of engaging content across a range of channels including social, email, web, video and other campaign assets
Producing compelling copy, visual assets and short-from video content that reflect NCT's tone of voice and brand messaging
Managing NCT's social media channels, including Facebook, Instagram, LinkedIn and TikTok
Planning and coordinating social activity in line with campaign and organisational priorities, as well as identifying and acting on reactive and real-time opportunities. Leading day-to-day operation of Content Studio and working collaboratively with teams across Marketing, Communications and Fundraising to hit deadlines
Using data and insights to continuously improve content performance and audience engagement
Supporting and coaching a Content & Social Media Officer

Requirements

Significant, relevant experience developing and creating engaging content across multiple channels, including social, web, email and video
Strong experience managing social media channels for a brand, charity or values-led organisation, including planning and publishing
Excellent copywriting, editing and content production skills, with experience designing visuals and creating video content
Experience taking ownership of projects from brief to delivery, managing multiple priorities and working to deadlines
A strong understanding of social media platforms, trends, audience engagement and content best practice
Strong organisational and communication skills
A creative, proactive and collaborative approach, with excellent attention to detail and the flexibility to respond to reactive opportunities when needed

Benefits

30 days annual leave (excluding Bank Holidays)
Pension matched up to 5%
Flexible working options to suite your lifestyle
Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
Cycle to work scheme to support sustainable commuting
Life Assurance for peace of mind
Free eye test for all staff, with further discounts
Blue Light discount card

NCT Charity

The largest national charity that supports parents through pregnancy, birth, and early parenthood. The UK’s number one antenatal class, as well as fun and informative postnatal courses, tailored to parents across a wide range of families and parenting styles. Call 0300 330 0700 for our Infant Feeding Line. Email enquiries@nct.org.uk for other queries. This account is monitored weekdays 9am-5pm.

Founded in 1956

London, England, GBR

400 employees (18 in marketing)

www.nct.org.uk