Community Engagement Officer at Carefound Home Care | West Bridgford, Nottingham, UK

Carefound Home Care

Community Engagement Officer

West Bridgford, Nottingham, UK (On-site)

Salary Not AvailableEntry LevelFull time

Posted 7 weeks ago

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Job Summary

Own local community outreach to generate referrals and awareness of care services, coordinating events and digital content with the central marketing team, while leveraging CRM data to iterate messaging and strategy.

Community Partnerships: Build and nurture referral networks with local groups, charities, healthcare professionals, and community organisations to drive client enquiries and applications.
Events & Outreach: Plan and execute in person and virtual community marketing events, plus promotional activities across channels to boost awareness.
CRM‑driven Marketing: Track touches in the CRM and adjust messaging, education, and campaigns to improve engagement with the local audience.

Job Description

Develop relationships in the local community maintaining a pipeline of opportunities by growing and leveraging your network
Networking face to face, by phone, email, video call with local groups, charities, healthcare professionals, community organisations, and any other potential referral providers
Deliver promotional activities both face to face and virtually to increase awareness of our care services and job opportunities in the local community
Build relationships with key referral providers, working to agreed targets and have regular touch points to drive client enquiries and job applications
Plan and successfully execute regular community marketing events including attending fairs, exhibitions, recruitment events and other events that would promote our services
Work with the central marketing team to plan and coordinate activity across social media platforms and ensure digital content is engaging and kept up to date
Develop and maintain knowledge of our brand and raise awareness of our central marketing campaigns and recruitment initiatives across the local community
Accurately track and record communications in the CRM and use the information to manage and adjust strategy to optimise messaging and education in the community
Work flexibly alongside branch care management team to support delivery of an outstanding care service

Carefound Home Care

Carefound Home Care is an award-winning provider of highly personalised home care services to older people. We support families across Cheshire, Nottinghamshire and Yorkshire and have an unrivaled track-record of being rated 'Outstanding' by the Care Quality Commission (CQC).At Carefound Home Care we have developed a unique concept of home care offering an expert, fully managed care service to families. We can support our elderly clients as flexible hourly home care or on a full time live-in care basis as a personalised alternative to residential care. This involves anything from basic help in the home, companionship, personal care, mobility care, medication help through to specialist care for complex conditions such as dementia or Parkinson's.Our carers are fully employed by us meaning that we take responsibility for training and supporting them 24/7 from our local branch. We only employ the best people and offer our team market leading employment packages, training and support to ensure that we deliver the highest quality care and continually improve the well-being of our clients.

Founded in 2011

Bishop Thornton, England, GBR

40 employees (4 in marketing)

www.carefound.co.uk