Community Engagement Assistant

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Job Summary

Working with the Regional Community Engagement team, you’ll assist with marketing events and community engagement activities to recruit new donors while acting as a key channel of communication between your team, external stakeholders other colleagues within your directorate. By helping them make our wider strategies a success, you’ll also be playing your part in helping thousands of patients live better, fuller lives.

You’ll be supporting donor recognition ceremonies, attending promotional events, processing sensitive information and supporting the evaluation of our community engagement activities. Building strong relationships with other departments and organisations will be crucial to your success. You’ll have a proactive and confident communication style, excellent organisational skills and be focused on looking for opportunities to share our key messages with our key target audience.

Main duties of the job

Your responsibilities will include:

• Attending and setting up donor recruitment events and supporting community engagement activity including performing finger blood type tests.
• Supporting donor centre and mobile session marketing activities to support appointment fill.
• Attending and supporting donor recognition events where donors are awarded for their long service.
• Administrative duties such as updating the regional events toolkit with performance data and undertaking local research into community groups and organisations.
• Responding to incoming enquiries from donors or stakeholders in a timely manner.
• Working alongside the Community Engagement Coordinators to support the coordination of a calendar of marketing events and activity.
• Dealing with personal donor information and having sensitive conversations with potential new donors ensuring you maintain confidentiality and understanding.
• You will be required to undertake travel and spend time away from base to meet the requirements of the post (notice will be given)

About You

Experience and Knowledge

• Proficient in the use of Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems

Qualifications and Training

• Educated to ‘A’ level standard or NVQ 3 OR equivalent experience
Possess a valid driving licence, allowing you to drive in the UK

What we offer:

Flexible working options we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.

Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions

Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

Read about our application process

Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Next Steps

This is a full time, permanent position working 37.5 hours per week. You will be based at NHSBT Manchester Centre.

This vacancy will close at 23:59 on Wednesday 24th June 2026. However, this vacancy may close sooner than the advertised deadline if we receive a high volume of applications.

Interviews are anticipated to be held on Thursday 2nd July 2026 subject to confirmation.

For informal enquiries please contact:

Name: Jo Walker

Job Title: Regional Community Engagement Manager

Contact Details: Email: Joanne.Walker@nhsbt.nhs.uk