Responsibilities

• Lead and manage the day-to-day delivery of the communications strategy and supervise two other communications staff.
• Work with colleagues across fundraising, policy, research and services to deliver clear and compelling storytelling and maximise visibility across media, digital platforms and stakeholder networks.
• Ensure people with ME are at the heart of communications and marketing through meaningful engagement.
• Develop and implement the Communications Strategy with stakeholder involvement, scoping, evaluating and improving practice.
• Maintain a data-insight led approach with regular management information and KPI reports.
• Be a member of the Extended Leadership Team.
• Line manage Communications Team members, set and achieve performance objectives, conduct 12-month appraisals, and manage the budget and supplier relationships for production of information and resources.
• Raise the profile of ME and Action for ME to reach more people and support need via regular, innovative content across social channels.
• Embed fundraising calls to action across communications to support donations and membership growth.
• Develop all website, press, and social media content for appeals under direction of the Director of Fundraising.

Requirements

• A minimum of 2 years’ experience working in a communications management role
• Experience of developing integrated, insight and audience-led communications plans including social media
• Experience of website and brand management
• Experience of delivering successful campaigns
• Experience of engaging with press and/or media including writing press releases and media briefings
• Experience of working collaboratively with different teams/departments
• Experience of working in charity communications (desirable)
• An understanding of ME and the impact on people affected by it (desirable)
• Experience of integrating fundraising with communications (desirable)
• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software

Preferred

• charity communications (desirable)
• An understanding of ME and the impact on people affected by it (desirable)
• Experience of integrating fundraising with communications (desirable)
• Experience of engaging with press and/or media including writing press releases and media briefings (desirable)