Responsibilities

• Developing a communications campaign or responding to a media enquiry, and the next you could be planning a public consultation, creating social media content or analysing feedback to help shape a service.
• Create content for a range of digital and traditional channels, support media relations and internal communications, and help plan and deliver campaigns that inform residents and encourage positive behaviour change.
• Engagement is an important part of the role too. You’ll help us make sure we’re not just communicating with our communities but listening to them. You’ll support consultations, surveys, focus groups and engagement activities, turning what people tell us into clear insight and recommendations.
• You’ll also help monitor media, social media and public feedback, spot emerging issues and support our response to urgent situations, including emergency and crisis communications.

Requirements

• excellent written and verbal communication skills
• organised, comfortable managing competing priorities and able to build positive relationships with colleagues, councillors, residents, partners and other stakeholders
• experience of producing communications content and using a range of communications channels
• experience of supporting consultation or engagement activity
• comfortable working with feedback, information and data to identify themes and present findings clearly
• sound judgement and an understanding of the political and organisational environment in which councils operate, with an awareness of the sensitivities involved in communicating on behalf of a local authority

Benefits

• Flexible Working Hours
• Pension Scheme
• Free on-site parking
• Personal and professional development opportunities
• Opportunities to make a difference