Responsibilities

• Business Engagement
• Develop and maintain strong relationships with BID members, understanding their needs, concerns, and ideas.
• Conduct regular visits to businesses within the BID area to gather feedback and inform them of ongoing and upcoming initiatives.
• Serve as the primary contact for BID members, responding to inquiries and connecting them to relevant resources and support.
• Engage with the night time economy. This will include evening working at least one day a week.
• Communication and Outreach
• Promote communication strategies that promote BID initiatives and inform members of available services.
• Help develop content for newsletters, email updates, press releases, and social media channels to keep stakeholders informed and engaged.
• Contribute content to BID’s social media presence, ensuring consistent and professional messaging across platforms.
• Marketing and Promotions

Requirements

• Strong verbal and written communication skills, with the ability to adapt messaging for diverse audiences.
• Familiarity with digital marketing tools, including social media management platforms.
• Strong organisational skills and the ability to handle multiple projects simultaneously.
• Self-motivated and comfortable working independently as well as part of a team.

Preferred

• Knowledge of the Swansea City Centre business landscape and the needs of small to medium-sized businesses.
• Experience with data analysis and reporting tools (e.g., Excel, Google Analytics).
• Event planning and coordination experience.
• Proven experience in a role that involved business engagement, community outreach, or public relations.
• A proactive and enthusiastic approach to engaging with the business community.
• A collaborative mindset and the ability to build positive working relationships.
• High level of professionalism and a commitment to the values and goals of Swansea BID.