Responsibilities

• Representing Jackton Distillery, RAER Whisky and Something Blue Gin, raising brand awareness and supporting new and existing accounts.
• Nurturing positive and collaborative relationships with clients and key stakeholders in the on-trade and off-trade.
• Utilising a CRM to accurately record client and stakeholder interactions, create insightful reports for the UK Sales Manager and track the success of our outreach.
• Working closely for the Head of Experience to execute the business’ market strategy and identify new opportunities for brand visibility.
• Performing product activations and masterclasses at onsite and offsite events.
• Leading distillery tours and warehouse tastings onsite at the Brand Home.
• Facilitating purchases and providing customer support at retail and in our Tasting Bar.
• Developing deep product knowledge and communicating this knowledge to clients in an accessible manner.
• Maintaining a professional social media presence in synergy with the brand values and long-term goals of the business.
• Consistently achieving personal KPIs and departmental targets.

Requirements

• At least 18 months experience in a relevant tourism, hospitality or drinks industry role.
• Documented success in meeting and exceeding sales targets.
• Ability to prioritise multiple client accounts and meet strict deadlines.
• Exceptional diary management and timekeeping skills.
• Strong communication skills including confidence in public speaking.
• A guest-centred approach to customer service and excellent front-of-house manner.
• Professional-level proficiency in the English language (C1 or equivalent).
• Confidence using MS Office, Teams, and Outlook.
• Flexibility for variable working hours including evening working.
• Right to Work in the UK.

Preferred

• Business-level proficiency (B1 or equivalent) in written and spoken French, Spanish, or a similar modern language.
• Confidence using CRM software such as HubSpot.
• Ability to adapt to and connect with varying audiences, both domestic and international.
• Comfortable being on camera and being pictured in brand marketing materials.
• Valid personal license.

Benefits

• Opportunity to work at a family-owned distillery with a strong sense of community.
• Robust opportunities to earn commission.
• Access to exclusive events and workshops hosted at the distillery.
• Potential for career growth and training in a supportive work environment.
• Pension scheme enrollment.
• Free gym access.