Responsibilities

• Own and manage a portfolio of brand accounts within TikTok Shop and social commerce channels
• Act as a strategic partner and primary point of contact for assigned brands
• Identify growth opportunities and execute initiatives that improve account performance
• Support product launches, promotions, and sales-driving campaigns
• Collaborate cross-functionally with creators, livestream teams, marketing, and operations
• Monitor KPIs including sales performance, traffic, conversion, and engagement metrics
• Develop recommendations and action plans based on account performance data
• Ensure storefronts, campaigns, and product listings remain optimized and accurate
• Stay ahead of platform updates, social trends, and emerging commerce opportunities
• Contribute ideas and process improvements that support team growth and scalability

Requirements

• Minimum 1 year of experience in account management, digital marketing, e-commerce, client services, social media marketing, or a related field
• Strong interest in brand growth, social commerce, and digital strategy
• Excellent communication and relationship-building skills
• Analytical mindset with comfort reviewing performance metrics and reporting
• Strong organization and project management skills
• Ability to prioritize and manage multiple moving projects
• Entrepreneurial mindset with a desire to take ownership and grow
• Excited by the opportunity to eventually step into leadership responsibilities
• Must be currently based in London, UK
• Must be available to work onsite on a hybrid schedule

Preferred

• Experience working with TikTok Shop, Shopify, Amazon, or other e-commerce platforms
• Experience supporting influencer, affiliate, or creator-led campaigns
• Background managing client relationships or brand partnerships
• Familiarity with reporting tools and social media analytics
• Experience in fast-paced startup or agency environments is a plus

Benefits

• Flexible Paid Time Off (PTO)
• Medical, dental, vision, and company benefits package
• Career growth and leadership development opportunities