Responsibilities

• Based within Corporate Marketing, the team responsible for UEA's brand and content strategy, you will take operational ownership of the systems and processes that underpin brand governance across the institution.
• This means managing the Brand Inbox, leading the Creative Supplier Framework, and overseeing UEA's Digital Asset Management System (DAMS), ensuring it is well-maintained, accessible, and continuously improving.
• You will lead the operational delivery of a DAMS platform migration, coordinating with suppliers, IT, and internal stakeholders across defined project phases.
• Alongside this, you will develop and coordinate a UEA-wide Brand Champions Network, designing and delivering structured training and guidance that builds brand capability across faculties and professional services.
• You will make independent decisions on brand governance matters, process design, and system configuration, with accountability for outcomes that affect brand activity across multiple teams and external suppliers.

Requirements

• experience of operational service management or coordination in a complex, multi-stakeholder environment
• a track record of identifying issues and implementing process improvements, including developing new approaches where no established framework exists
• This full-time post is available on a fixed-term 12-month basis from 3 August 2026.

Preferred

• Experience in the higher education sector, DAM system management, or supplier performance management would be an advantage.

Benefits

• Further information on our great benefits package, including 39 days annual leave inclusive of Bank Holidays and additional University Customary days can be found on our benefits page.