Responsibilities

• Deliver a warm, personalised welcome that reflects AGA’s luxury service ethos.
• Conduct immersive product demonstrations, events, and experiences that showcase AGA’s craftsmanship, performance, and lifestyle benefits.
• Provide expert guidance tailored to customer needs, cooking habits, home design, and lifestyle aspirations.
• Maintain a refined, inspiring showroom environment that meets luxury retail standards at all times.
• Convert customer interest into high‑quality sales leads and direct sales, ensuring accurate product specification and confident objection handling.
• Own the end‑to‑end customer journey, ensuring smooth handover to Customer Service and Retail Partners.
• Proactively follow up on leads, nurturing long‑term relationships and driving repeat engagement.
• Support achievement of store and regional sales targets through exceptional service and commercial awareness.
• Support demonstrations team to deliver brand cooking demonstrations, immersion sessions, and partner events.
• Represent AGA as a brand ambassador at local community events, design‑led gatherings, and partner showrooms.