Responsibilities

• Develop positive and professional relationships with customer contacts.
• Understand customer challenges and work collaboratively to identify solutions.
• Promote CHEP best practices and pallet return processes.
• Help customers understand the benefits of effective pallet management.
• Provide guidance and support to improve compliance and operational efficiency.
• Identify barriers to compliance and opportunities for improvement.
• Promote the value and benefits of pallet recovery activities.
• Complete accurate reports following every customer interaction.

Requirements

• Excellent communication and interpersonal skills.
• Strong relationship-building and influencing abilities.
• Confident approaching and engaging with a wide variety of people.
• Ability to work independently and manage your own schedule.
• Strong organisational and time-management skills.
• Comfortable using mobile technology and reporting systems.
• Full UK driving licence and willingness to travel.

Benefits

• Represent a globally recognised brand.
• Ongoing support, coaching, and development.
• Be part of a professional team that values collaboration, initiative, and results.
• CPM has been accredited Investors in People Gold award and places great importance on the training and development of our people.