Americas Consulting Communications & Engagement Associate Director - Digital Campaigns & Platforms

London, UK (Hybrid)

$131K/yr – $285K/yrSenior Level10+ years expFull time

Posted 12 days ago

Job Summary

This role unites ownership of the Americas Consulting internal digital communications strategy with end-to-end campaign leadership, governance and storytelling across multiple channels, while partnering with cross-functional leaders to measure and optimize engagement and impact.

  • Own multi-channel digital campaigns from strategy to delivery
  • Define governance, analytics and continuous improvement loops
  • Collaborate with senior stakeholders and creative partners

Job Description

Responsibilities

  • Lead execution and refinement of the internal digital communications strategy for Americas Consulting, aligned to broader Consulting Communications priorities.
  • Oversee core internal channels including intranet, newsletters, webcasts, podcasts, video and emerging platforms.
  • Drive continuous modernization of channel experience, usability and visual storytelling standards.
  • Establish and maintain channel governance and editorial discipline across digital touchpoints.
  • Design and lead end-to-end, multi-channel digital campaigns aligned to established Consulting business priorities.
  • Translate business objectives into immersive storytelling experiences that drive awareness, clarity and measurable engagement.
  • Partner with initiative leads to ensure campaigns support transformation milestones and growth initiatives.
  • Ensure consistent messaging reinforcement across digital channels.
  • Provide creative direction across digital content formats, ensuring high-quality, on-brand execution.
  • Partner with designers, agencies and content producers to deliver visually compelling assets.

Requirements

  • Bachelor’s degree required; advanced degree preferred
  • Strong understanding of Consulting business priorities and growth drivers
  • Proven experience leading enterprise digital engagement campaigns
  • Strategic mindset paired with strong creative execution capability
  • Expertise in multi-channel editorial management
  • Data-driven approach to engagement optimization
  • Ability to influence senior stakeholders in a matrixed environment
  • Comfort operating in fast-paced, high-change environments
  • High professional maturity and discretion

Preferred

  • 10-12 years of experience in internal communications, digital engagement or employee experience
  • Bachelor’s degree required; advanced degree preferred
  • Experience leading digital content strategy in large, complex organizations
  • Demonstrated success delivering measurable engagement outcomes
  • Strong project management and stakeholder leadership capabilities
  • Experience managing agency and creative partnerships
  • Experience supporting AI or digital transformation initiatives
  • Familiarity with change management principles
  • Experience modernizing communication platforms or ecosystems
  • Knowledge of professional services business environments

Benefits

  • In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
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EY

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EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams in more than 150 countries work across a full spectrum of services in assurance, consulting, tax, strategy and transactions, strengthened by sector experience and diverse ecosystem partners. Find out more about the EY global network: http://ey.com/en_gl/legal-statement

Founded in 1998
London, England, GBR
383K employees (6,865 in marketing)
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Salaries

Posted range

$131K/yr – $285K/yr

Taken straight from the job posting.

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