Account Manager at SAMY | London, UK

SAMY

Account Manager

London, UK (Hybrid)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Own and grow client relationships while coordinating multi-account delivery across social, digital, and influencer campaigns, ensuring clear briefs, cross-team execution, and transparent performance insights.

Client ownership: Manage day-to-day relationships and coordinate multi-account delivery across social media, paid media, influencer marketing, and creative teams.
Campaign orchestration: Translate briefs into executable tasks and align internal teams from briefing to delivery.
Performance and growth: Support reporting and seek opportunities to upsell services to expand accounts.

Job Description

Client & Account Management: Own day-to-day communication with multiple clients, acting as the main point of contact and ensuring strong relationships across all accounts.
Multi-Account Delivery: Manage multiple client accounts simultaneously, balancing priorities, deadlines and deliverables while maintaining quality and consistency across all work.
Campaign Coordination & Execution: Translate client briefs into clear tasks for internal teams across social media, paid media, influencer marketing and creative delivery.
Internal Collaboration: Coordinate with internal teams including creative, strategy, media and production to ensure smooth execution of campaigns from briefing to delivery.
Reporting & Performance Tracking: Support campaign reporting and performance tracking, ensuring insights are clearly shared with clients and internal teams.
Account Growth: Identify opportunities to grow accounts through upselling and additional services where relevant.

Previous experience in an account management role within a social media, digital, marketing or creative agency.
Experience managing multiple client accounts simultaneously (ideally 3+).
Strong client-facing communication skills with direct experience managing stakeholders.
Experience across social media campaigns, with exposure to paid media, influencer marketing and/or reporting.
Familiarity with project management, reporting and CRM tools used to manage workflows, client communication and campaign delivery.
Highly organised with strong attention to detail and the ability to manage competing priorities.

Flexible schedule and hybrid working options
Unlimited holidays + birthday off + December 24th & 31st as company holidays
Workplace pension scheme
Health Cash Plan
Wellhub
Early finish Fridays
Season ticket loan
Training & mentoring scheme, including Mirror Club — our mentoring program for women in the industry
Global Referral Program with rewards for referring clients, projects, or talent
Geographic mobility plan — option to work from SAMY offices around the world
Global Family Policy
Volunteering opportunities and global social & environmental initiatives
Work socials

SAMY

SAMY. The Agency that Makes Brands Matter.We are here to lead the evolution of brand communication.We build relevance in a social first universe by integrating research, creativity and technology.An unparalleled immediate access to the voice of the consumer thanks to our proprietary tech allows us to use deeper insight to inform fearless creativity and strategic thinking, unveiling hidden opportunities that makes brands move forward.Nominated by Financial Times one of the Top 1000 fastest growing European companies for 4 consecutive years and with almost 1200 professionals operating from 15 offices in over 55 markets, we develop socially and humanly impactful end to end campaigns aimed to build trust and community. With over 10 years of experience and through our specialized solutions in Research, Social Media, Strategy, Creativity, Influencer Marketing, ePR and Paid Media, Samy Alliance has become the brand partner of choice of over 100 AAA customers such as Diageo, Microsoft, Formula 1, KIA, Tous , Netflix, INEOS, L'Oreal, Beiersdorf, Reebok, The North Face, Unilever, or Samsung.

Founded in 2020

Madrid, Community of Madrid, ESP

446 employees (181 in marketing)

www.samy.com