SalaryGuide
AboutPricingBlogFor Employers
CompaniesChurnZeroSalaries
ChurnZero logo

ChurnZero

Brand

4.2
  • Overview
  • Salaries
  • People
  • Funding
  • Audience
  • News
  • Links
  • Insights
  • Jobs

Loading company data...

Loading jobs...

Open positions2 open marketing positions

ChurnZero logo

Director of Revenue Marketing

ChurnZero

District of Columbia, USA (Remote)

$155K/yr - $175K/yrIn-houseFull-timeDirector/executive7+ years exp.
3 months ago
ChurnZero logo

Freelance Content Writer

ChurnZero

USA (Remote)

$85/hr - $150/hrIn-houseContractEntry level5+ years exp.
5 months ago

Company overview

Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience. ChurnZero unifies your customer data, team expertise, and AI in a single system that gives clear insight into what customers need and helps you deliver it. AI agents, purpose-built for customer success, automate your follow-through within existing workflows while you stay in control of strategy. More than software, ChurnZero is a true partner whose customer success, implementation, and support teams ensure you succeed at scale. Visit us at www.churnzero.com.
Founded in 2015
Washington, District of Columbia, USA
135 employees (7 in marketing)
churnzero.com
76% recommend to a friend
72% positive business outlook

People

Founders and leadership

Mark Heys
Mark Heys
Founder and CTO
At the company for 11 years 6 months
You Mon Tsang
You Mon Tsang
Founder and CEO
At the company for 11 years 6 months

Marketing leadership

Hunter Montgomery
Hunter Montgomery
Chief Marketing Officer
At the company for 7 years 2 months
Heather Philbin
Heather Philbin
Senior Director, Communications and Brand
At the company for 4 years 9 months
Pete Kendrick
Pete Kendrick
Director, Talent Acquisition
At the company for 4 years 9 months

Hiring contacts

Pete Kendrick
Pete Kendrick
Director, Talent Acquisition
At the company for 4 years 9 months

Hiring activity

Open marketing jobs over time

2 open now

Headcount trend

Company growth over the last 12 months

Funding

Total funding

$34.5M

Last raise

$25M

Series B, 5 years ago

Funding history

Mar 2021

Series B ChurnZero · $25M

Sep 2017

Seed Round ChurnZero · $2.5M

Audience

Monthly website visitors
81K
Month over month-11.6%
Quarter over quarter-13.6%
Top sourceDirect (53.4%)
Ad budget per month$569.5K
Average search rank39.3
Traffic source mix
Direct
53.4%
Search
35.7%

News

ChurnZero reveals agentic AI teammates to autonomously drive customer growth
Oct 9, 2025 • PR Newswire
ChurnZero reveals agentic AI teammates to autonomously drive customer growth
Oct 9, 2025 • Yahoo Finance
SalesTechStar’s Sales Technology Highlights of The Week: Featuring Five9, ChurnZero, Mindtickle and more!
Mar 24, 2025 • SalesTech Star

Links

churnzero.comLinkedInCrunchbaseX (Twitter)
Glassdoor

Loading insights...

Headcount -8.8% year over year
Referral
8%
Social
2%
Paid referral
0.7%

LinkedIn followers

Follower count and growth

Total followers

40.1K

12-mo growth

+19.9%

Monthly growth

+3%

Salaries

Typical salary range

$80,000 – $95,000

/ yr

Help build salary transparency at ChurnZero

Share your compensation anonymously to see full data.

Contribute

ChurnZero insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded
2015
Headquarters
Washington, District of Columbia
Employees
201-500
8.8% decline last 12mo
Marketing team
7
5% of company
8 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result
Medium risk
Series B–like · Shrinking 8.8% last 12 months · More mature · Last funding 3+ years ago
Trend
2021-06-28 -> 2026-01-12
Headcount (12 months)
-8.8%
Last funding round
61 months ago
Negative news (120 days)
0
Risk score4/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors
81K
Month over month-11.6%
Quarter over quarter-13.6%
Top sourceDirect (53.4%)
Traffic source mix
Direct
53.4%
Search
35.7%
Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result
88 competitor sites
Search traffic: 7.4K organic clicks / 26.7K paid clicks
Organic competitors
0
Paid competitors
5
Keyword change
+649
Ad budget per month
$569.5K
Average search rank
39.3
Paid competitors5

G2 quick view

Shows G2 rating and review trend.

Main result
9.4 / 5
1.3K reviews saved
Reviews month over month
—
Reviews quarter over quarter
+4.2%
Reviews year over year
—

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Job openings

Shows open jobs, growth, and role changes.

Main result
4 open jobs
Open jobs trend: —
Trend
2023-12-01 -> 2026-02-01
Open jobs growth
—
Biggest role change
—
Latest open role
Professional Services Advisor

Gartner

Shows Gartner reviews and listed products.

Main result
2 Gartner reviews
ChurnZero is the platform and partner for customer success, dedicated to helping subscription businesses grow and succeed at scale. ChurnZero’s customer success software provides automation, in-app communication, health scoring, actionable reporting, revenue forecasting, and Customer Success AI to help Customer Success teams work efficiently, deliver greater customer value, and drive more revenue.
Listed products
1
Reviews
2
Employee range
51 - 200

Marketing team size

Shows saved marketing team size.

7
5% of the company • 8 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team
Based on saved marketing team size: 7.

Glassdoor ratings

Shows saved Glassdoor ratings.

Glassdoor ratings
Overall rating
4.2 / 5
Work-life balance
4.4 / 5
Culture
4.2 / 5
Diversity & inclusion
4.3 / 5
Recommend to a friend
76%
Positive business outlook
72%

Funding

Shows saved funding data.

Total funding
$34.5M
Last raise
Series B
5 years ago
Funding details
Amount raised
$34.5M
Last round
Series B
Last fundraise
5 years ago

News

Shows saved company news.

ChurnZero reveals agentic AI teammates to autonomously drive customer growth
Oct 9, 2025 • PR Newswire
ChurnZero reveals agentic AI teammates to autonomously drive customer growth
Oct 9, 2025 • Yahoo Finance
SalesTechStar’s Sales Technology Highlights of The Week: Featuring Five9, ChurnZero, Mindtickle and more!
Mar 24, 2025 • SalesTech Star
8%
Social
2%
Paid referral
0.7%

Total followers

40.1K

12-mo growth

+19.9%

Monthly growth

+3%