Company overview

Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience. ChurnZero unifies your customer data, team expertise, and AI in a single system that gives clear insight into what customers need and helps you deliver it. AI agents, purpose-built for customer success, automate your follow-through within existing workflows while you stay in control of strategy. More than software, ChurnZero is a true partner whose customer success, implementation, and support teams ensure you succeed at scale. Visit us at www.churnzero.com.
Founded in 2015
Washington, District of Columbia, USA
135 employees (7 in marketing)
76% recommend to a friend
72% positive business outlook

Salaries

Typical salary range

$80,000 – $95,000

/ yr

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People

Hiring activity

Open marketing jobs over time

2 open now

Headcount trend

Company growth over the last 12 months

Headcount -8.8% year over year

Funding

Total funding

$34.5M

Last raise

$25M

Series B, 5 years ago

Funding history

Mar 2021

Series B ChurnZero · $25M

Sep 2017

Seed Round ChurnZero · $2.5M

Audience

Monthly website visitors
81K
Month over month-11.6%
Quarter over quarter-13.6%
Top sourceDirect (53.4%)
Ad budget per month$569.5K
Average search rank39.3
Traffic source mix
Direct
53.4%
Search
35.7%
Referral
8%
Social
2%
Paid referral
0.7%

LinkedIn followers

Follower count and growth

Total followers

40.1K

12-mo growth

+19.9%

Monthly growth

+3%

News

Links