Responsibilities
- Senior CS Strategic Coaching (Billable, 40%) - Embedded coaching and management of 4-5 Senior Creative Strategists on the strategic work of their biggest accounts
- Help every Senior CS find the next layer of their craft: research depth, strategic synthesis and creative authority
- Coach intentionally - reverse-engineer your approach from knowing each individual. Ask what do I need to do here to get the best possible outcome for this person on this account? before defaulting to advice
- Risk Mitigation, Audits & Bottleneck Identification - Cross-pod craft authority on Gold and Silver tier accounts - when a pod's performance is dipping, you go deep, audit the creative, and support reset strategy alongside the Pod Creative Lead
- Identify performance bottlenecks before they hit monthly review - if a KPI is off track, it should never be a surprise
- Run regular creative audits across the department, surface what's working and what isn't, and feed insight into the wider Creative Strategy leadership team
- Departmental Creative Quality Bar - Set and uphold the quality bar for creative strategy output across the team
- Drive the rollout of new craft skills in-line with market shifts, including Ai adoption
- Translate frameworks, methodologies, and AI workflows set by the CCO into team-wide up-skilling sessions
- Identify domain skill gaps across the department and design training to close them. Replacing one-to-one to one-to-many
Requirements
- 5+ years in Creative Strategy in a performance creative agency, growth team, or DTC brand-side environment
- Deep performance creative expertise - you can dissect a winning Meta ad in 30 seconds and explain exactly why it works
- Strong growth and paid social fluency - testing structures, scaling logic, persona development, funnel positions, attribution, post-click
- Coaching mindset - you've coached strategists or junior creatives into better work and got real energy from doing it. You are empowering in your approach
- Risk mitigation instinct - you can reverse-engineer a performance bottleneck. Strong audit and insight discipline. Strong ability to turn complex ideas into simple ones, and delegate accordingly
- Continuous research mindset - constantly scanning trends, competitor work, Reddit, customer behaviour, creative patterns. Daily, not quarterly
- Outcome Obsessed - every task, framework, and training tied to a measurable outcome
- Kind Candour - confident in giving direct, honest feedback regularly in a way that empowers
- Extreme Ownership - you demonstrate strong accountability in everything you do
- AI-literate and tech-enabled - you understand the trajectory of AI in creative and marketing, are comfortable using AI tools yourself, and can lead a team through AI-augmented workflow adoption
Nice_to_have
- DTC / e-commerce business model literacy at 7-9 figure scale
- Track record running training sessions or workshops with creative teams
- Familiarity with our internal frameworks: macro / micro personas, Growth Compass, CSOS
Benefits
- Enjoy 28 days of annual leave, giving you the time to recharge and maintain a healthy work-life balance.
- Benefit from our long-service reward scheme, with 1 additional day of annual leave awarded each year after 2 years of service.
- Work in a flexible hybrid model, with 2 days in our Central London office at the Roundhouse in Camden and the remainder from home.
- Access private health and life insurance, providing additional peace of mind and support for you and your family.
- Participate in our company pension scheme to help you plan and save for the future.
- Take advantage of a one-month annual work-abroad allowance, giving you the flexibility to work remotely from another location each year.
