Responsibilities
- Providing excellent customer service at the trade counter, including greeting customers, answering queries, and assisting with product selections.
- Managing sales transactions accurately using the point-of-sale system and processing payments efficiently.
- Supporting merchandising activities by organising displays, stock replenishment, and ensuring the shop floor remains tidy and inviting.
- Assisting with digital marketing tasks such as updating social media platforms, creating engaging content, and supporting online campaigns.
- Social Media: Creating and scheduling content across our social channels
- Website & Shopify: Updating product listings, images, and content on our online store
- Content Creation: Writing posts, promotions, and basic graphics to support sales
- Campaigns: Assisting with email marketing and seasonal promotions
- Reporting: Tracking engagement and helping monitor what's working
Requirements
- Enthusiasm for marketing and social media — no formal experience required
- Good written communication skills
- Willingness to learn and study toward your Level 3 Digital Marketing qualification
- Comfortable using a computer and picking up new tools
Benefits
- Employee discount
- Free parking
- On-site parking
