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4 months ago

Consumer Banking and Payments GTM Manager

Payactiv

Milpitas, CA (On-site)Full time$110K/yr – $150K/yr

4 months ago

Sr Director of Global Email & Marketing Automation

Global Payments Inc.

Atlanta, GA (On-site)Full time

5 months ago

Sr. Partner Development Specialist, Financial Services Industry – Banking and Payments, AMER Industry & Partner Solutions

Amazon Web Services

Atlanta, GA (Unknown)Full time$148K/yr – $200K/yr

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Payactiv

Consumer Banking and Payments GTM Manager

Milpitas, CA (On-site)

$110K/yr – $150K/yrSenior Level4+ years expFull time

Posted 4 months ago

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Job Summary

Drive GTM strategy and enablement for banking and payments operations, aligning product launches with training and regulatory readiness.

Must-have: 2+ years in GTM strategy and execution plus 4+ years in banking/payments operations or fintech.
Standout: Cross-functional training liaison and audit-readiness focus across product, compliance, and ops.

Job Description

Responsibilities

GTM Strategy & Execution - Own subject-matter expertise for banking and payments workflows.
GTM Strategy & Execution - Develop and maintain a comprehensive GTM roadmap aligned to product launches and operational updates.
GTM Strategy & Execution - Partner with Product, Compliance, Fraud & Risk, and Operations to ensure GTM strategy reflects the latest requirements and controls.
GTM Strategy & Execution - Ensure organizational readiness prior to launching new products, features, or procedural updates.
User Training & Onboarding - Design and formalize structured new user training programs for banking and payment operations.
User Training & Onboarding - Create facilitator guides, job aids, knowledge base materials, and assessments.
User Training & Onboarding - Deliver live and recorded training sessions for onboarding cohorts.
User Training & Onboarding - Measure training effectiveness through feedback, testing, and performance metrics.
Ongoing Enablement & Continuous Improvement - Provide ongoing refresher training and update sessions for existing users.
Ongoing Enablement & Continuous Improvement - Maintain up-to-date SOPs, process documentation, and internal knowledge resources.
Ongoing Enablement & Continuous Improvement - Identify knowledge gaps and proactively address areas of risk or inconsistency.
Ongoing Enablement & Continuous Improvement - Support audit readiness by ensuring GTM materials and documentation are current and aligned with regulatory requirements.
Cross-Functional Collaboration - Act as the training liaison between teams (sales, onboarding, activation, marketing, account management, user and client support, user lifecycle growth etc.).
Cross-Functional Collaboration - Support change management initiatives tied to banking and payments operations and program updates.
Cross-Functional Collaboration - Communicate clearly and proactively about training schedules, materials, and updates.

Requirements

Bachelor’s in business finance or related field
4+ years of experience in consumer banking operations or payments operations or fintech.
2+ years of experience in GTM strategy and execution.
Demonstrated experience supporting product launches or operational change initiatives.
Experience developing structured onboarding programs and training materials.
Proficiency in Google Workspace, presentation tools, and knowledge management systems.

Nice To Have

Confident public speaker and facilitator.
Detail-oriented with strong process understanding.
Comfortable working in a regulated fintech environment.
Collaborative and adaptable in a fast-paced, evolving organization.
Passionate about empowering teams through knowledge and clarity.

Benefits

Company sponsored Health, Dental, and Vision insurance
401K, traditional, and Roth with a company match
Tuition Assistance or Tuition Reimbursement
Unlimited Paid Time off
Monthly Gym Reimbursement
Paid time off to volunteer
Paid Family Leave
Complimentary office lunches
Opportunity to grow
Opportunity to work with a great team committed to making a difference.

Payactiv

3.7 Glassdoor

Payactiv is the best way for employees to get financial relief between paychecks, a service needed by two-thirds of the workforce. We give businesses the tools essential to ease the financial stress of their employees and build a higher performing workforce.First to revolutionize timing of payPayactiv is the right way to improve employee financial health. Our aim is to empower lower-income American workers with dignity. We accomplish this by providing employees timely access to their earned-but-unpaid wages.TechnologyOur social responsibility DNA and decades of experience in payments technologies helped us reimagine the way financial services should be delivered to lower-income workers. Payactiv is designed to help each and every user reach financial resilience and wellness.Implemented in companies nationwidePayactiv serves thousands of employees and industries all across the board—restaurants, factories, hospitals, retail stores, and many more. Walmart is one of our marquee clients.

Founded in 2012

San Jose, California, USA

373 employees (32 in marketing)

www.payactiv.com

67% recommend to a friend

80% CEO approval