%201.svg){kind=small}
Every marketing job, in one place.
We track 170K+ career pages and every major job board, so you never miss a role.
27K jobs995 added today50+ sources
Social Media Intern
Indianapolis, IN (On-site)
Salary Not AvailableIntern/New GradFull time
Posted 5 days ago
Job Summary
Original Job Description
Genesys
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Marketing team
440
Employees
8.4K
Headquarters
Menlo Park, California, USA
Founded
1999
Traffic Signals
Monthly Visitors
466.8K
Monthly Google Ads Budget
$701.2K
Traffic Source Mix
Search
47.6%
Direct
41.1%
Referral
8.4%
Social
1.6%
Paid
1.1%
Headcount Trend
Current headcount: ~8.4K
Funding
Total Funding
$3.0B
Last Raise
8 months ago
Last Raise Amount
$1.5B
- 2025-07-31Corporate Round • $1.5B
- 2021-12-06Private Equity • $580.0M
- 2016-07-22Private Equity • $900.0M
Recent News
World Socialist Web Site
Strike by Henry Ford Genesys nurses in sixth week, as management ramps up strikebreaking
Oct 11, 2025
MLive.com
Nurses’ strike at Henry Ford Genesys continues as mediation set for Friday
Sep 24, 2025
CX Today
Genesys Scoops Its Second-Largest CCaaS Win Ever
Sep 18, 2025
Business News Americas
ServiceNow boosts Brazil's digital backbone with data centers expansion as LatAm demand surges
Sep 18, 2025
SalesTech Star
Kasisto Appoints Rob Kassel as Executive Vice President, Global Customer Experience
Sep 18, 2025
Newswire
Apizee Now Available on Genesys AppFoundry
Sep 18, 2025
Mexico Business
Mexico Strengthens Position in AI Supply Chain Amid Expansion
Sep 18, 2025
PRWeb
Kasisto Appoints Rob Kassel as Executive Vice President, Global Customer Experience
Sep 18, 2025
EIN Presswire
Clootrack’s Revenue Intent Signals from VoC Analytics Now Available on Genesys AppFoundry®
Sep 16, 2025
CX Today
Genesys and Zoom Quietly Push Customer Service and ITSM Closer Together
Sep 15, 2025
Building industrial AI from the inside out for a stronger digital core | CIO
New US CIO appointments, September 2025
Sep 10, 2025
Destination CRM
Genesys Expands Partnership with ServiceNow at Xperience 2025
Sep 10, 2025
Aterian, Inc
Aterian Receives 2025 Genesys Orchestrators Innovation Award
Sep 10, 2025
Techzine Global
Genesys and ServiceNow strengthen ties for collaborative AI agents
Sep 9, 2025
CX Today
Genesys Deepens Its ServiceNow Partnership, Releases New Agentic AI & Orchestration Capabilities
Sep 9, 2025
CMSWire
Can Genesys Stay Ahead in the Agentic AI Race?
Sep 9, 2025
No Jitter
Genesys and ServiceNow Make AI Agent Collaboration Real
Sep 9, 2025
TechTarget
Genesys updates contact center AI agent, orchestration tools
Sep 9, 2025
Destination CRM
Genesys Doubles Down on Agentic AI at Xperience 2025
Sep 9, 2025
Business Wire
Contact Centers Adapting to AI and Industries, ISG Says
Sep 8, 2025
WJRT ABC12
Striking nurses at Henry Ford Health Genesys want better patient ratio
Sep 4, 2025
MLive.com
Talks set to resume five days after strike at Henry Ford Genesys Hospital
Sep 4, 2025
Billboard
Peso Pluma Is the First Mexican Star to Notch This Fashion Week Honor
Sep 4, 2025
Retail Dive
Consumers want AI guardrails, but few business leaders have policies in place
Sep 3, 2025
EIN Presswire
Zappix to Present at Genesys Xperience 2025; To Showcase Its Visual IVR and Intelligent Engagement Platform
Sep 3, 2025
CallTower, Inc.
Inoria, a CallTower Company, to Sponsor Genesys Xperience 2025
Sep 3, 2025
Morningstar.com
Inoria, a CallTower Company, to Sponsor Genesys Xperience 2025
Sep 3, 2025
WNEM
Genesys nurses, case workers continue strike over staffing, pay
Sep 2, 2025
crnasia.com
HERE Technologies focused on building partnerships to provide better services and experiences
Sep 2, 2025
WNEM
Hospital workers hit the picket line against Henry Ford Genesys
Sep 1, 2025
Zawya.com
Stuart Harrison, CEO at Emrill, is available for interview upon request
Sep 1, 2025
TelecomTalk
Vi Business Expands Enterprise Clients Amid 4G, 5G Network Transformation: Report
Sep 1, 2025
AI Magazine
How Genesys Uses AI to Achieve Carbon Neutrality
Aug 31, 2025
Newswire
Commerce.AI to Sponsor Genesys Xperience 2025 as GOLD Sponsor
Aug 28, 2025
Mexico Business
Mexican Consumers Want Hyper-Personalized Experiences From Brands
Aug 27, 2025
PR Newswire
Gryphon AI to Present & Exhibit at Genesys Xperience 2025
Aug 26, 2025
Canada NewsWire
Gryphon AI to Present & Exhibit at Genesys Xperience 2025
Aug 26, 2025
EIN Presswire
Eccentex Corporation to Sponsor Genesys Xperience 2025
Aug 26, 2025
Cloud Wars
Salesforce and ServiceNow Invest $1.5B in Genesys to Advance Agentic AI and Experience Orchestration
Aug 25, 2025
WJRT ABC12
Hundreds of nurses at Henry Ford Health Genesys poised to strike in 10 days
Aug 22, 2025
MarketBeat
How ServiceNow Is Turning AI Strategy Into Real Revenue
Aug 22, 2025
WJRT ABC12
Henry Ford Health Genesys nurses reject contract, move toward strike
Aug 21, 2025
CX Today
ServiceNow on a Possible Expansion Into Marketing CRMs & Its Big Genesys Investment
Aug 21, 2025
SaaStr
The Great AI Equalizer: How Legacy Players and Tiny Startups Are Suddenly Your Biggest Competitive Threat
Aug 21, 2025
Morningstar.com
DTEC Expands Its Smart Mobility Ecosystem with Global Automotive and Technology Leaders
Aug 21, 2025
DTEC
DTEC Expands Its Smart Mobility Ecosystem with Global Automotive and Technology Leaders
Aug 21, 2025
Yahoo Finance
ServiceNow to Invest $1.5 Billion into Genesys Along With Salesforce
Aug 19, 2025
Business Wire
Genesys Xperience 2025: Engage in the Next Level of Experience
Aug 19, 2025
Business Wire
Genesys Study Finds Agentic AI Is Advancing — But Governance Gaps Threaten Consumer Trust
Aug 7, 2025
Technology Magazine
Why Salesforce & ServiceNow Have Invested $1.5bn in Genesys
Aug 6, 2025
CX Today
The Big $1.5BN ServiceNow and Salesforce Investment in Genesys: 3 Hot Takes
Aug 6, 2025
Small Business Trends
Salesforce Boosts AI Partnership with $1.5 Billion Genesys Investment
Aug 5, 2025
TechTarget
Salesforce, ServiceNow invest in Genesys agentic AI workflow
Aug 5, 2025
MarTech
Salesforce’s investment in Genesys is strategic, not just financial
Aug 4, 2025
WebProNews
Genesys Secures $1.5B from Salesforce, ServiceNow for AI Innovations
Aug 3, 2025
The Futurum Group
Will an Infusion from Salesforce and ServiceNow in Genesys Drive Similar Deals?
Aug 1, 2025
CMSWire
Genesys Secures $1.5B From Salesforce, ServiceNow for AI CX
Aug 1, 2025
Morningstar.com
Figma's IPO success could push Canva and these other software companies to go public
Aug 1, 2025
Destination CRM
Salesforce and ServiceNow Invest $1.5 Billion in Genesys
Aug 1, 2025
CX Today
Salesforce & ServiceNow Invest $1.5BN in Genesys
Jul 31, 2025
thefly.com
Salesforce, ServiceNow in talks to invest $750M apiece in Genesys, Bloomberg say
Jul 31, 2025
Reuters
Salesforce and ServiceNow are each in advanced talks to invest about $750 million apiece in Genesys- Bloomberg News
Jul 31, 2025
Business Wire
Genesys Announces $1.5 Billion Investment by Salesforce and ServiceNow
Jul 31, 2025
Techmeme
Sources: Salesforce and ServiceNow are in talks to invest ~$750M each in Genesys, which uses AI to automate customer service functions, valuing Genesys at ~$15B (Bloomberg)
Jul 31, 2025
SalesTech Star
Exl and Genesys Collaborate to Transform Customer Experiences with Ai-Driven Insights and Intelligent Orchestration
Jul 30, 2025
ExlService Holdings, Inc.
EXL and Genesys collaborate to transform customer experiences with AI-driven insights and intelligent orchestration
Jul 30, 2025
Morningstar.com
EXL and Genesys collaborate to transform customer experiences with AI-driven insights and intelligent orchestration
Jul 30, 2025
CX Today
NiCE, Genesys, & Five9 Have All Released AI Agent Studios, But What Should I Look Out For?
Jul 16, 2025
GlobeNewswire News Room
Contact Center as a Service Worldwide Market Share Report 2025 | AI Revolution Fuels CCaaS Market Growth Despite Diverse Dynamics
Jul 10, 2025
IndiaTimes
Go for IT companies with unique business model; not largecap and me-too midcap IT stocks: Dipan Mehta
Jul 10, 2025
acnnewswire.com
The Future Is Now! The Philippines Leads the AI-Powered Cloud Revolution
Jul 2, 2025
MarTech Series
MarTech Series’s Marketing Technology Highlights of The Week Featuring Simon Data, Birdeye, AtData and more in martech!
Jun 30, 2025
SaaStr
IPO Offerings Are Already Up 62.5% This Year. With Much More to Come. We’re Back
Jun 28, 2025
IT Brief New Zealand
Genesys unveils AI Studio to power safe, scalable virtual agents
Jun 26, 2025
No Jitter
Genesys Cloud AI Studio Builds a Foundation for Agentic AI
Jun 25, 2025
CX Today
Genesys Introduces an AI Studio, Presents a “Grown-Up Path” to Agentic AI
Jun 25, 2025
TechTarget
Genesys Cloud AI Studio enables generative AI agents
Jun 25, 2025
Business Wire
Introducing Genesys Cloud AI Studio: Empowering Businesses with Responsible, Agentic AI for Transformational Customer Experiences
Jun 25, 2025
EIN Presswire
Unified Communications as a Service (UCaaS) Market projected to surpass US$172.691 billion by 2030 at a CAGR of 15.18%
Jun 23, 2025
Research and Markets
Contact Centre-as-a-Service Market Competitor Leaderboard Report 2025: Profiles of 18 Leaders, Leading Challengers, and Disruptors in the CCaaS Market
Jun 19, 2025
The AI revolution isn't about technology – it's about people | CIO
Agentic AI: 9 promising use cases for business
Jun 19, 2025
CX Today
Genesys Becomes the First Tech Provider to Announce $2BN+ in Annual CCaaS Revenue
Jun 16, 2025
PR Newswire
Four Inc. Collaborates with Genesys to Deliver Enhanced Customer Experience Solutions to the Public Sector
Jun 16, 2025
Sports Business Journal
Laver Cup touts growth, luxury feel ahead of 2025 event in San Francisco
Jun 16, 2025
AltAssets Private Equity News
Canadian life science investor Genesys nears ‘biggest fund yet’ with upcoming Ventures IV close
Jun 12, 2025
Intelligent CIO
Genesys signs its second–largest Genesys Cloud deal in history with Fortune 100 technology company
Jun 11, 2025
Latest News
nimbus compliance is now available on Genesys AppFoundry
Jun 11, 2025
citybiz
Genesys Appoints Trevor Schulze As Chief Information Officer
Jun 10, 2025
Research and Markets
Asia-Pacific A2P Messaging Market Forecast Report 2025-2033, with Profiles of Tata Communications, Twilio, Sinch, AT&T, Genesys, 8X8, China Mobile and Corteva Agriscience
Jun 9, 2025
Business Wire
Trevor Schulze Joins Genesys as Chief Information Officer
Jun 9, 2025
MarTech Series
Trevor Schulze Joins Genesys as Chief Information Officer
Jun 9, 2025
Hindu Business Line
Reliance Infrastructure takes flight with ₹5,000 cr bet on aircraft upgrade business
Jun 8, 2025
IndiaTimes
Reliance Infrastructure takes flight with Rs 5,000 cr bet on aircraft upgrade business
Jun 8, 2025
Business Standard India
RInfra takes flight with ₹5,000 crore bet on aircraft upgrade business
Jun 8, 2025
PR Newswire
Genesys Strengthens Asia Pacific Leadership Team
May 19, 2025
PR Newswire UK
Genesys Strengthens Asia Pacific Leadership Team
May 19, 2025
MSN
Genesys sees uptick in revenue customer base with AI adoption
May 4, 2025
KMWorld
Invoca PreSense is available now on Genesys AppFoundry to boost customer and employee experiences
May 1, 2025
Hindu Business Line
AI helps contact centre agents in being more productive, says Genesys Chief Product Officer
Apr 25, 2025
MarketsandMarkets Research Pvt. Ltd.
MarTech Market Surges to $296.88 billion by 2030 - Led by Google (US), Microsoft (US), Oracle (US), Salesforce (US), HubSpot (US)
Apr 24, 2025