5 days ago
Senior Account Manager
FWD People
New York City, NY (Hybrid)Full time$105K/yr – $125K/yr
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Senior Account Manager
New York City, NY (Hybrid)
$105K/yr – $125K/yrSenior Level5+ years expFull time
Posted 5 days ago
Job Summary
Own day-to-day client partnerships for multiple projects, manage timelines and cross-functional communication, lead regulatory submissions, and translate briefs into actionable plans for creative and production teams.
- Oversees cross-functional teams and ensures client goals are met with efficiency.
- Builds foundational veterinary knowledge to improve deliverables.
Job Description
Responsibilities
- Serve as the day-to-day client partner for smaller projects and support mid-level leaders across larger workstreams.
- Own timelines, internal alignment, and cross-functional communication to ensure smooth project flow.
- Lead regulatory review submissions and tracking with accuracy and attention to detail, ensuring compliance with USDA/FDA CVM requirements.
- Draft agendas, run status meetings, capture next steps, and ensure follow-through across all project touchpoints.
- Translate briefs and brand guidance into actionable project clarity for creative and production teams.
- Ensure deliverables are accurate, on-time, and aligned with brand and regulatory standards.
- Support financial tracking, budget alignment, and scope adherence across assigned projects.
- Build foundational veterinary science and brand knowledge across companion animal, livestock, and/or diagnostics categories; utilize insights to improve deliverable quality and strategic thinking.
- Collaborate closely with the account team and creative/strategy/digital partners to deliver cohesive solutions.
- Maintain organized project documentation and ensure seamless handoffs between team members.
Requirements
- 5+ years of experience in a similar agency account and project management role, with a proven track record of collaborating across multidisciplinary teams.
- Foundational understanding of animal health, veterinary, diagnostics, and/or biotech marketing landscapes — or strong healthcare marketing experience and a genuine curiosity to learn the animal health space.
- A natural collaborator who drives and inspires internal teams to successfully deliver multiple high-value, fast-paced projects and ensures client goals are met with excellence and efficiency.
- Demonstrated ability to develop, grow, and extend meaningful client relationships.
- Enthusiasm for contributing to business development initiatives.
- Concise written and verbal communication skills across all mediums, internally and externally.
- Excitement about growing new skill sets and leading new types of projects.
- Self-motivated, with a positive attitude and collaborative nature; able to adapt, think on your feet, and communicate proactively.
- Comfortable working in a fluid environment utilizing soft skills: listening, collaborating, negotiating, and decision-making.
Benefits
- 20 days off per year
- 5 sick days
- +16 paid holidays
- matching 401(k)
- medical, dental & vision
- paid maternity & paternity leave
- home office setup
- yearly team retreats
- a comprehensive professional development program including executive coaching and a yearly professional development stipend
FWD People
At FWD we aspire to be the agency for the most forward-thinking people and brands in the world. We do this by consistently delivering meaningful results to the health and non-profit sectors through the power of creativity, technology, and empathy. Our clients choose to work with us because FWD is their most-trusted strategic partner, always exceeding expectations and helping them to better achieve their goals.
Salaries
Posted range
$105K/yr – $125K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
9 (18% of company)
Median Tenure
0.7 years
Marketing Roles Posted (Last 30 Days)
3
Traffic Signals
Monthly Visitors
2.9K
Traffic Source Mix
Search
31%
Direct
42.8%
Referral
7.9%
Social
16.4%
Paid
1.6%
Headcount Trend
Current headcount: ~50